Process Street vs Basecamp

Two project management tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Process StreetProcess Street	Basecamp37signals
In one line	Checklists and SOPs your team actually runs	Flat-price projects with to-dos, chat, and client access
Starting price	Price by quote	From $29/mo
Six-person team	Price by quote	$79/mo
Plans	No prices published: Startup (5 users, 10 guests; a discounted Pro plan for under 15 employees and $2M revenue), Pro, and Enterprise are all by quote; 14-day Pro trial, no card	Free (1 project, 3 users); Freelancer $29/mo (3 projects, up to 5 users); Pro $79/mo (8 projects, up to 10 users); Pro Plus $99/mo (12 projects, up to 15 users); Pro Unlimited $199/mo billed yearly, $329 monthly (unlimited projects and users); no per-user fees
Pricing model	Paid	Free tier
Free trial	14 days	30 days
Users	5 on Startup; more on Pro	Up to 5 on Freelancer; unlimited on Pro Unlimited
Integrations	Slack, Zapier, Salesforce, Google Workspace, DocuSign	Zapier, Google Drive, Slack (via add-ons)
Team size	2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Plans not stated	None listed
Support hours	Not published	Web form: 24/7/365 (Freelancer and up); priority on Unlimited
Incidents posted	0 incidents posted on Process Street's status page in the 90 days to Oct 27, 2026. Status page	9 incidents posted on 37signals's status page, which covers all 37signals products and regions, in the 90 days to Oct 27, 2026; 8 marked major or critical by 37signals. Status page
Capterra score	4.7 / 5 from 652 reviews	4.4 / 5 from 14,451 reviews
Trustpilot score	4.0 / 5 from 7 reviews (few reviews)	2.3 / 5 from 41 reviews
Fit: Retail shop	45	30
Fit: Restaurant or café	50	25
Fit: Service business	78	82
Fit: Agency or studio	80	88
Fit: Trades or contractor	55	60
Fit: Online store	55	40
Why people pick it	Conditional logic and approvals Good for onboarding and audits	No per-user fees Clients can join projects
Where it falls short	Expensive for very small teams Not for ad-hoc projects	Project caps on lower plans No Gantt or workload views
	Visit Process Street ↗	Visit Basecamp ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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