Rosie vs Ruby
Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Rosie costs less for a six-person team.
Rosie fits retail shop, restaurant or café, trades or contractor.
Ruby fits agency or studio.
| Compare | ||
|---|---|---|
| In one line | AI receptionist that learns your business from your website | Live US-based receptionists, billed by the minute |
| Starting price | From $41/mo | From $250/mo |
| Six-person team | $41/mo | $250/mo |
| Plans | Professional $49/mo or $41/mo billed yearly (250 minutes; texts a booking link, no direct calendar booking); Scale $149/mo or $124/mo yearly (1,000 minutes; books on your calendar, live transfers); Growth $299/mo or $249/mo yearly (2,000 minutes; custom training, priority support). No per-minute overage: going over moves you to the next plan. Website chat included; website texting $50/mo. 7-day free trial; no contract | Billed per receptionist minute in 60-second steps: 50 minutes $250/mo; 100 minutes $395/mo; 200 minutes $720/mo; 500 minutes $1,725/mo; larger plans by quote. Extra minutes at your plan's per-minute rate. Live chat add-on from $115/mo. No setup or onboarding fees; month to month; money-back guarantee within 21 days or 500 minutes |
| Pricing model | Free trial | Paid |
| Free trial | 7 days | — |
| Users | Unlimited | Unlimited |
| Integrations | Google Calendar, Calendly, Jobber, Housecall Pro, ServiceM8, HubSpot, GoHighLevel, Zapier | Clio, Google Calendar, Calendly, HubSpot, Salesforce, Zapier, Slack |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US | US · CA |
| Phone support | None listed | Every plan |
| Live chat | Every plan | None listed |
| Support hours | Not published | Not published |
| Incidents posted | 0 incidents posted on Rosie's status page in the 90 days to Oct 27, 2026. Status page | We found no public status page for Ruby. |
| Fit: Retail shop | 50 | 40 |
| Fit: Restaurant or café | 65 | 30 |
| Fit: Service business | 82 | 85 |
| Fit: Agency or studio | 45 | 65 |
| Fit: Trades or contractor | 85 | 70 |
| Fit: Online store | 30 | 35 |
| Why people pick it |
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| Where it falls short |
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| Visit Rosie | Visit Ruby |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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