Rosie vs Smith.ai
Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Smith.ai costs less for a six-person team.
Rosie fits restaurant or café.- Smith.ai fits agency or studio, online store.
| Compare | RosieRosie | Smith.aiSmith.ai |
|---|---|---|
| In one line | AI receptionist that learns your business from your website | AI receptionist with live receptionists as backup |
| Starting price | From $41/mo | Free |
| Six-person team | $41/mo | $0/mo |
| Plans | Professional $49/mo or $41/mo billed yearly (250 minutes; texts a booking link, no direct calendar booking); Scale $149/mo or $124/mo yearly (1,000 minutes; books on your calendar, live transfers); Growth $299/mo or $249/mo yearly (2,000 minutes; custom training, priority support). No per-minute overage: going over moves you to the next plan. Website chat included; website texting $50/mo. 7-day free trial; no contract | Billed per call. AI Receptionist: Free (25 calls/mo, then $3.00 a call; no live support); Pro $150/mo (75 calls, extra calls $2.50); Enterprise $500/mo (300 calls, extra $2.17; full-service setup). Live receptionists: Starter $300/mo (30 calls, extra $11.50); Basic $810/mo (90 calls, extra $10.50); Pro $2,100/mo (300 calls, extra $8.50). Add-ons per call, e.g. booking $1.50. No setup fees; 10% off for 12 months; 30-day money-back guarantee on live plans |
| Pricing model | Free trial | Free tier |
| Free trial | 7 days | — |
| Users | Unlimited | Unlimited |
| Integrations | Google Calendar, Calendly, Jobber, Housecall Pro, ServiceM8, HubSpot, GoHighLevel, Zapier | Salesforce, HubSpot, Clio, Calendly, Acuity Scheduling, Zapier, CallRail |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people · 51–200 people |
| Available in | US | US |
| Phone support | None listed | Pro and up |
| Live chat | Every plan | Pro and up |
| Support hours | Not published | Not published |
| Incidents posted | 0 incidents posted on Rosie's status page in the 90 days to Oct 27, 2026. Status page | We found no public status page for Smith.ai. |
| Fit: Retail shop | 50 | 45 |
| Fit: Restaurant or café | 65 | 45 |
| Fit: Service business | 82 | 85 |
| Fit: Agency or studio | 45 | 70 |
| Fit: Trades or contractor | 85 | 78 |
| Fit: Online store | 30 | 40 |
| Why people pick it |
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| Where it falls short |
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| Visit Rosie | Visit Smith.ai |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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