Ruby vs ElevenLabs Agents

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	RubyRuby	ElevenLabs AgentsElevenLabs
In one line	Live US-based receptionists, billed by the minute	Build your own AI phone agent with ElevenLabs voices
Starting price	From $250/mo	From $5/mo
Six-person team	$250/mo	$5/mo
Plans	Billed per receptionist minute in 60-second steps: 50 minutes $250/mo; 100 minutes $395/mo; 200 minutes $720/mo; 500 minutes $1,725/mo; larger plans by quote. Extra minutes at your plan's per-minute rate. Live chat add-on from $115/mo. No setup or onboarding fees; month to month; money-back guarantee within 21 days or 500 minutes	Free (15 call minutes, no commercial license); Starter $6/mo or $5/mo billed yearly (75 minutes); Creator $22/mo, first month $11, or $18.33/mo billed yearly (275 minutes); Pro $99/mo or $82.50/mo yearly (1,238 minutes); Scale $299/mo or $249.17/mo yearly (3,738 minutes); Business $990/mo or $825/mo yearly (12,375 minutes). Extra minutes $0.08/min; calls over the concurrency limit $0.16/min. AI model usage billed separately; phone numbers and carrier minutes paid to Twilio or your SIP provider
Pricing model	Paid	Free tier
Free trial	—	—
Users	Unlimited	Unlimited
Integrations	Clio, Google Calendar, Calendly, HubSpot, Salesforce, Zapier, Slack	Twilio, SIP trunking, Google Calendar, Cal.com, Calendly, HubSpot, Salesforce, Zendesk
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people · 51–200 people
Available in	US · CA	US · UK · CA · AU
Phone support	Every plan	None listed
Live chat	None listed	Every plan
Support hours	Not published	Not published
Incidents posted	We found no public status page for Ruby.	25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page
Fit: Retail shop	40	25
Fit: Restaurant or café	30	25
Fit: Service business	85	40
Fit: Agency or studio	65	72
Fit: Trades or contractor	70	30
Fit: Online store	35	35
Why people pick it	A person answers every call No setup fee or contract	Lowest price per minute 31 languages
Where it falls short	Costly per call Spanish only on weekdays	You build and connect it yourself Model and phone costs on top
	Visit Ruby ↗	Visit ElevenLabs Agents ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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