Toast vs TouchBistro

Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Toast costs less for a six-person team.
  • TouchBistro: Built for restaurant service.
CompareToastToast IncTouchBistroTouchBistro
In one lineRestaurant POS with kitchen displays and online orderingiPad restaurant POS from $69 a month
Starting priceFreeFrom $69/mo
Six-person team$0/mo$69/mo
On $10,000 of card salesRates by quoteRates by quote
PlansStarter kit $0/mo with higher processing (3.09% pay-as-you-go); Point of Sale plan from $69/mo with custom-built ratesPOS software from $69/mo; Essentials Bundle (software, hardware, payments) from $119/mo; add-ons and custom plans by quote; hardware extra on the software plan; processing fees extra
Pricing modelFree tierPaid
Free trial——
UsersUnlimitedUnlimited
Both connect toNo shared connections on record.
Also connects toQuickBooks OnlineNone in our catalog
Team size2–10 people · 11–50 people · 51–200 people2–10 people · 11–50 people
Available inUS · CA · UKUS · CA
Phone supportEvery planEvery plan
Live chatEvery planNone listed
Support hoursPhone: 24/7/365 · Live chat: 24/7/365Phone: 24/7 · Email: 24/7
Incidents posted15 incidents posted on Toast Inc's status page, which covers all Toast Inc products and regions, in the 90 days to Oct 27, 2026; 9 marked major or critical by Toast Inc. Status pageWe found no public status page for TouchBistro.
Capterra score4.1 / 5 from 554 reviews3.8 / 5 from 414 reviews
Trustpilot score2.6 / 5 from 1,504 reviews1.4 / 5 from 351 reviews
Fit: Retail shop2015
Fit: Restaurant or café9690
Fit: Service business1015
Fit: Agency or studio55
Fit: Trades or contractor55
Fit: Online store1010
Why people pick it
  • Built for full-service and quick-service restaurants
  • Handhelds and KDS are first-party
  • Built for restaurant service
  • Works on iPads
Where it falls short
  • Hardware contracts can be two years
  • Not useful outside restaurants
  • Only starting prices published
  • Add-ons by quote
Visit Toast Visit TouchBistro

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices

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