SumUp vs TouchBistro
Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
SumUp costs less for a six-person team.- SumUp fits retail shop, service business, agency or studio, trades or contractor, online store.
TouchBistro fits restaurant or café.- TouchBistro suits teams past ten people.
| Compare | SumUpSumUp | TouchBistroTouchBistro |
|---|---|---|
| In one line | Card reader and free POS app for low-volume sellers | iPad restaurant POS from $69 a month |
| Starting price | Free | From $69/mo |
| Six-person team | $0/mo | $69/mo |
| On $10,000 of card sales | $300/mo | Rates by quote |
| Plans | Free app, $0/mo; POS Plus $49/mo; SumUp POS from $99/mo; in-person 2.6% + 10¢; online or keyed 3.5% + 15¢ | POS software from $69/mo; Essentials Bundle (software, hardware, payments) from $119/mo; add-ons and custom plans by quote; hardware extra on the software plan; processing fees extra |
| Pricing model | Free tier | Paid |
| Free trial | — | — |
| Users | Unlimited | Unlimited |
| Both connect to | No shared connections on record. | |
| Also connects to | QuickBooks Online, Xero | None in our catalog |
| Team size | Just me · 2–10 people | 2–10 people · 11–50 people |
| Available in | US · UK | US · CA |
| Phone support | Plans not stated (US); plans not stated (UK) | Every plan |
| Live chat | Plans not stated (UK) | None listed |
| Support hours | Phone: POS & Loyalty: 9AM - 9PM ET 7 days per week, Card readers: 10AM - 7PM ET Mon. - Fri. | Phone: 24/7 · Email: 24/7 |
| Incidents posted | 11 incidents posted on SumUp's status page, which covers all SumUp products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by SumUp. Status page | We found no public status page for TouchBistro. |
| Capterra score | 4.8 / 5 from 17 reviews (few reviews) | 3.8 / 5 from 414 reviews |
| Trustpilot score | 4.2 / 5 from 60,405 reviews | 1.4 / 5 from 351 reviews |
| Fit: Retail shop | 78 | 15 |
| Fit: Restaurant or café | 50 | 90 |
| Fit: Service business | 75 | 15 |
| Fit: Agency or studio | 15 | 5 |
| Fit: Trades or contractor | 72 | 5 |
| Fit: Online store | 30 | 10 |
| Why people pick it |
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| Where it falls short |
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| Visit SumUp | Visit TouchBistro | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices
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