Helcim vs TouchBistro
Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Helcim costs less for a six-person team.- Helcim fits retail shop, service business, agency or studio, trades or contractor, online store.
TouchBistro fits restaurant or café.
| Compare | HelcimHelcim | TouchBistroTouchBistro |
|---|---|---|
| In one line | Free POS with interchange-plus pricing that drops as you grow | iPad restaurant POS from $69 a month |
| Starting price | Free | From $69/mo |
| Six-person team | $0/mo | $69/mo |
| On $10,000 of card sales | Interchange plus a markup | Rates by quote |
| Plans | No monthly fee; in-person interchange + 0.40% + 8¢, online interchange + 0.50% + 25¢ (first $50K/mo, lower above); card reader $199; Smart Terminal $349 | POS software from $69/mo; Essentials Bundle (software, hardware, payments) from $119/mo; add-ons and custom plans by quote; hardware extra on the software plan; processing fees extra |
| Pricing model | Free tier | Paid |
| Free trial | — | — |
| Users | Unlimited | Unlimited |
| Both connect to | No shared connections on record. | |
| Also connects to | QuickBooks Online, Xero, Wave, Zoho Books | None in our catalog |
| Team size | Just me · 2–10 people · 11–50 people | 2–10 people · 11–50 people |
| Available in | US · CA | US · CA |
| Phone support | Plans not stated | Every plan |
| Live chat | None listed | None listed |
| Support hours | Phone: Monday – Friday: 7am – 5pm MT; Saturdays: 9am – 5pm MT | Phone: 24/7 · Email: 24/7 |
| Incidents posted | Helcim has a public status page. Status page | We found no public status page for TouchBistro. |
| Capterra score | Not listed | 3.8 / 5 from 414 reviews |
| Trustpilot score | 4.1 / 5 from 1,112 reviews | 1.4 / 5 from 351 reviews |
| Fit: Retail shop | 82 | 15 |
| Fit: Restaurant or café | 55 | 90 |
| Fit: Service business | 85 | 15 |
| Fit: Agency or studio | 50 | 5 |
| Fit: Trades or contractor | 80 | 5 |
| Fit: Online store | 60 | 10 |
| Why people pick it |
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| Where it falls short |
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| Visit Helcim | Visit TouchBistro | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices
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