SpotOn vs TouchBistro
Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
SpotOn costs less for a six-person team.
SpotOn fits retail shop, service business, trades or contractor.
TouchBistro: Built for restaurant service.
| Compare | ||
|---|---|---|
| In one line | Restaurant POS with published rates and 24/7 support | iPad restaurant POS from $69 a month |
| Starting price | From $55/mo | From $69/mo |
| Six-person team | $55/mo | $69/mo |
| On $10,000 of card sales | $359/mo | Rates by quote |
| Plans | Restaurants: POS Essentials $55/station/mo, month to month (2.45% + 15¢, keyed 3.45% + 15¢) plus implementation; All-In $0/station (2.79% + 20¢, 2-year term, minimums); retail Terminal $25/mo + $240 hardware | POS software from $69/mo; Essentials Bundle (software, hardware, payments) from $119/mo; add-ons and custom plans by quote; hardware extra on the software plan; processing fees extra |
| Pricing model | Paid | Paid |
| Free trial | — | — |
| Users | Per station | Unlimited |
| Both connect to | No shared connections on record. | |
| Also connects to | None in our catalog | None in our catalog |
| Team size | 2–10 people · 11–50 people | 2–10 people · 11–50 people |
| Available in | US | US · CA |
| Phone support | Plans not stated | Every plan |
| Live chat | None listed | None listed |
| Support hours | Phone: 24/7 for restaurant management, payment devices and hardware | Phone: 24/7 · Email: 24/7 |
| Incidents posted | 2 incidents posted on SpotOn's status page, which covers all SpotOn products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by SpotOn. Status page | We found no public status page for TouchBistro. |
| Capterra score | 4.2 / 5 from 371 reviews | 3.8 / 5 from 414 reviews |
| Trustpilot score | 4.6 / 5 from 625 reviews | 1.4 / 5 from 351 reviews |
| Fit: Retail shop | 55 | 15 |
| Fit: Restaurant or café | 90 | 90 |
| Fit: Service business | 40 | 15 |
| Fit: Agency or studio | 5 | 5 |
| Fit: Trades or contractor | 20 | 5 |
| Fit: Online store | 15 | 10 |
| Why people pick it |
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| Where it falls short |
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| Visit SpotOn | Visit TouchBistro | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices
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