Toast vs SpotOn
Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Toast costs less for a six-person team.
SpotOn fits retail shop, service business, trades or contractor.
| Compare | ToastToast Inc | SpotOnSpotOn |
|---|---|---|
| In one line | Restaurant POS with kitchen displays and online ordering | Restaurant POS with published rates and 24/7 support |
| Starting price | Free | From $55/mo |
| Six-person team | $0/mo | $55/mo |
| On $10,000 of card sales | Rates by quote | $359/mo |
| Plans | Starter kit $0/mo with higher processing (3.09% pay-as-you-go); Point of Sale plan from $69/mo with custom-built rates | Restaurants: POS Essentials $55/station/mo, month to month (2.45% + 15¢, keyed 3.45% + 15¢) plus implementation; All-In $0/station (2.79% + 20¢, 2-year term, minimums); retail Terminal $25/mo + $240 hardware |
| Pricing model | Free tier | Paid |
| Free trial | — | — |
| Users | Unlimited | Per station |
| Both connect to | No shared connections on record. | |
| Also connects to | QuickBooks Online | None in our catalog |
| Team size | 2–10 people · 11–50 people · 51–200 people | 2–10 people · 11–50 people |
| Available in | US · CA · UK | US |
| Phone support | Every plan | Plans not stated |
| Live chat | Every plan | None listed |
| Support hours | Phone: 24/7/365 · Live chat: 24/7/365 | Phone: 24/7 for restaurant management, payment devices and hardware |
| Incidents posted | 15 incidents posted on Toast Inc's status page, which covers all Toast Inc products and regions, in the 90 days to Oct 27, 2026; 9 marked major or critical by Toast Inc. Status page | 2 incidents posted on SpotOn's status page, which covers all SpotOn products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by SpotOn. Status page |
| Capterra score | 4.1 / 5 from 554 reviews | 4.2 / 5 from 371 reviews |
| Trustpilot score | 2.6 / 5 from 1,504 reviews | 4.6 / 5 from 625 reviews |
| Fit: Retail shop | 20 | 55 |
| Fit: Restaurant or café | 96 | 90 |
| Fit: Service business | 10 | 40 |
| Fit: Agency or studio | 5 | 5 |
| Fit: Trades or contractor | 5 | 20 |
| Fit: Online store | 10 | 15 |
| Why people pick it |
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| Where it falls short |
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| Visit Toast | Visit SpotOn | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices
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