Fresha vs Planday
Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Planday costs less for a six-person team.
Planday fits retail shop, restaurant or café, trades or contractor, online store.
Fresha fits service business.
Planday suits teams past ten people.
| Compare | ||
|---|---|---|
| In one line | Salon booking with a marketplace, $14.95 per team member | Shift scheduling and time tracking for hourly teams, from $2.99 a user |
| Starting price | From $14.95/person | From $2.99/person |
| Six-person team | $89.70/mo | $17.94/mo |
| Plans | Team $14.95/mo per bookable team member; Independent $19.95/mo (1 team member); 20% one-time fee on new marketplace clients (min $6); card fees 2.79% + 20¢ online, 2.29% + 20¢ in person; 7-day trial | Starter $2.99 per user/mo, min. 5 users (scheduling, punch clock and kiosk app, compliance rules, basic payroll reports, 1 department, help centre and chat support); Plus $4.49 per user/mo plus a $15.00 monthly subscription fee, min. 10 users (leave and absence, revenue vs. staff costs, payroll and POS integrations, API, documents and e-signature, 10 departments, email support); Pro by quote (auto-fill schedules, custom planning KPIs and user roles, unlimited departments, call-back phone support); users are billed in bundles of 5, so 23 users are billed as 25; billed monthly or quarterly, no yearly price shown; each SMS costs extra, in-app messaging included; paid onboarding and product training ($150 an hour in the US); 30-day free trial of Plus, no credit card; no free plan; USD prices are the ones shown to US and Canada visitors |
| Pricing model | Free trial | Free trial |
| Free trial | 7 days | 30 days |
| Users | Per team member | Per user; at least 5 on Starter, 10 on Plus |
| Both connect to | No shared connections on record. | |
| Also connects to | None in our catalog | QuickBooks Payroll |
| Team size | Just me · 2–10 people | 2–10 people · 11–50 people · 51–200 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Team only | None listed |
| Live chat | Every paid plan | Every plan |
| Support hours | Not published | Live chat: 7 days a week with extended hours; an English-speaking team covers evenings and weekends |
| Incidents posted | Fresha has a public status page. Status page | 2 incidents posted on Xero's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Xero. Status page |
| Trustpilot score | 4.8 / 5 from 7,544 reviews | Not listed |
| Fit: Retail shop | 25 | 82 |
| Fit: Restaurant or café | 10 | 92 |
| Fit: Service business | 85 | 60 |
| Fit: Agency or studio | 10 | 15 |
| Fit: Trades or contractor | 15 | 40 |
| Fit: Online store | 10 | 20 |
| Why people pick it |
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| Where it falls short |
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| Visit Fresha | Visit Planday | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Planday: partner link. We may earn a commission; it never affects rankings.
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