Setmore vs Planday

Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	SetmoreSetmore	PlandayXero
In one line	Free online booking for up to 4 staff	Shift scheduling and time tracking for hourly teams, from $2.99 a user
Starting price	From $5/person	From $2.99/person
Six-person team	$30/mo	$17.94/mo
Plans	Free for up to 4 users (unlimited appointments, email reminders); Pro $5 per user/mo billed yearly, $12 monthly (SMS reminders, 2-way calendar sync, no branding); Live Receptionist $99/mo	Starter $2.99 per user/mo, min. 5 users (scheduling, punch clock and kiosk app, compliance rules, basic payroll reports, 1 department, help centre and chat support); Plus $4.49 per user/mo plus a $15.00 monthly subscription fee, min. 10 users (leave and absence, revenue vs. staff costs, payroll and POS integrations, API, documents and e-signature, 10 departments, email support); Pro by quote (auto-fill schedules, custom planning KPIs and user roles, unlimited departments, call-back phone support); users are billed in bundles of 5, so 23 users are billed as 25; billed monthly or quarterly, no yearly price shown; each SMS costs extra, in-app messaging included; paid onboarding and product training ($150 an hour in the US); 30-day free trial of Plus, no credit card; no free plan; USD prices are the ones shown to US and Canada visitors
Pricing model	Free tier	Free trial
Free trial	—	30 days
Users	Up to 4 free	Per user; at least 5 on Starter, 10 on Plus
Both connect to	No shared connections on record.
Also connects to	None in our catalog40+ listed by the vendor	QuickBooks Payroll
Team size	Just me · 2–10 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Every plan	None listed
Live chat	Every plan	Every plan
Support hours	Live chat: 24/7 · Email: 24/7 · Phone: 24/7	Live chat: 7 days a week with extended hours; an English-speaking team covers evenings and weekends
Incidents posted	We found no public status page for Setmore.	2 incidents posted on Xero's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Xero. Status page
Capterra score	4.6 / 5 from 960 reviews	Not listed
Trustpilot score	4.9 / 5 from 3,274 reviews	Not listed
Fit: Retail shop	50	82
Fit: Restaurant or café	30	92
Fit: Service business	88	60
Fit: Agency or studio	55	15
Fit: Trades or contractor	65	40
Fit: Online store	20	20
Why people pick it	Free for up to 4 staff with unlimited appointments Pro at $5 per user billed yearly	Punch clock, kiosk app and shift swaps on every plan Plus tracks staff costs against POS revenue
Where it falls short	Monthly Pro costs $12 per user Free plan sends one email reminder only	5-user minimum, billed in bundles of five Leave, payroll integrations and email support need Plus
	Visit Setmore ↗	Visit Planday ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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