SimplyBook.me vs Planday

Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • SimplyBook.me costs less for a six-person team.
  • Planday fits retail shop, restaurant or café.
  • SimplyBook.me fits service business, agency or studio, trades or contractor.
  • Planday suits teams past ten people.
CompareSimplyBook.meSimplyBook.mePlandayXero
In one lineOnline booking with a free plan and flat team pricingShift scheduling and time tracking for hourly teams, from $2.99 a user
Starting priceFreeFrom $2.99/person
Six-person team$0/mo$17.94/mo
PlansFree (50 bookings/mo, 1 provider); billed yearly: Basic $11.90/mo (100 bookings, 5 providers); Standard $24.90 (500, 15); Premium $49.90 (2,000, 30); monthly $13.90/$29.90/$59.90; 14-day trialStarter $2.99 per user/mo, min. 5 users (scheduling, punch clock and kiosk app, compliance rules, basic payroll reports, 1 department, help centre and chat support); Plus $4.49 per user/mo plus a $15.00 monthly subscription fee, min. 10 users (leave and absence, revenue vs. staff costs, payroll and POS integrations, API, documents and e-signature, 10 departments, email support); Pro by quote (auto-fill schedules, custom planning KPIs and user roles, unlimited departments, call-back phone support); users are billed in bundles of 5, so 23 users are billed as 25; billed monthly or quarterly, no yearly price shown; each SMS costs extra, in-app messaging included; paid onboarding and product training ($150 an hour in the US); 30-day free trial of Plus, no credit card; no free plan; USD prices are the ones shown to US and Canada visitors
Pricing modelFree tierFree trial
Free trial14 days30 days
Users1 provider on freePer user; at least 5 on Starter, 10 on Plus
Both connect toNo shared connections on record.
Also connects toNone in our catalogQuickBooks Payroll
Team sizeJust me · 2–10 people2–10 people · 11–50 people · 51–200 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportNone listedNone listed
Live chatPlans not statedEvery plan
Support hoursLive chat: 24 hours on weekdays; on weekends chat messages answered twice a dayLive chat: 7 days a week with extended hours; an English-speaking team covers evenings and weekends
Incidents postedWe found no public status page for SimplyBook.me.2 incidents posted on Xero's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Xero. Status page
Capterra score4.6 / 5 from 1,293 reviewsNot listed
Trustpilot score4.5 / 5 from 804 reviewsNot listed
Fit: Retail shop3582
Fit: Restaurant or café2592
Fit: Service business8560
Fit: Agency or studio6015
Fit: Trades or contractor6540
Fit: Online store2020
Why people pick it
  • Real free plan
  • Flat price covers several staff
  • Punch clock, kiosk app and shift swaps on every plan
  • Plus tracks staff costs against POS revenue
Where it falls short
  • Booking caps per plan
  • Many features sold as add-ons
  • 5-user minimum, billed in bundles of five
  • Leave, payroll integrations and email support need Plus
Visit SimplyBook.me Visit Planday

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Planday: partner link. We may earn a commission; it never affects rankings.

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