Acuity Scheduling vs Planday

Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Acuity SchedulingSquarespace	PlandayXero
In one line	Client booking with intake forms, packages, and payments	Shift scheduling and time tracking for hourly teams, from $2.99 a user
Starting price	From $16/mo	From $2.99/person
Six-person team	$27/mo	$17.94/mo
Plans	Starter $16/mo (1 calendar); Standard $27/mo (6); Premium $55/mo (36), billed annually (monthly $20/$34/$69)	Starter $2.99 per user/mo, min. 5 users (scheduling, punch clock and kiosk app, compliance rules, basic payroll reports, 1 department, help centre and chat support); Plus $4.49 per user/mo plus a $15.00 monthly subscription fee, min. 10 users (leave and absence, revenue vs. staff costs, payroll and POS integrations, API, documents and e-signature, 10 departments, email support); Pro by quote (auto-fill schedules, custom planning KPIs and user roles, unlimited departments, call-back phone support); users are billed in bundles of 5, so 23 users are billed as 25; billed monthly or quarterly, no yearly price shown; each SMS costs extra, in-app messaging included; paid onboarding and product training ($150 an hour in the US); 30-day free trial of Plus, no credit card; no free plan; USD prices are the ones shown to US and Canada visitors
Pricing model	Free trial	Free trial
Free trial	7 days	30 days
Users	1-36 calendars by plan	Per user; at least 5 on Starter, 10 on Plus
Both connect to	No shared connections on record.
Also connects to	None in our catalog	QuickBooks Payroll
Team size	Just me · 2–10 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Plans not stated	Every plan
Support hours	Live chat: Monday to Friday 4:00 AM to 8:00 PM ET · Email: 24/7	Live chat: 7 days a week with extended hours; an English-speaking team covers evenings and weekends
Incidents posted	7 incidents posted on Squarespace's status page in the 90 days to Oct 27, 2026; 3 marked major or critical by Squarespace. Status page	2 incidents posted on Xero's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Xero. Status page
Capterra score	4.8 / 5 from 5,771 reviews	Not listed
Trustpilot score	3.6 / 5 from 688 reviews	Not listed
Fit: Retail shop	35	82
Fit: Restaurant or café	15	92
Fit: Service business	92	60
Fit: Agency or studio	55	15
Fit: Trades or contractor	50	40
Fit: Online store	20	20
Why people pick it	Intake forms and packages Payments at booking	Punch clock, kiosk app and shift swaps on every plan Plus tracks staff costs against POS revenue
Where it falls short	Per-calendar tiers Dated client-facing design	5-user minimum, billed in bundles of five Leave, payroll integrations and email support need Plus
	Visit Acuity Scheduling ↗	Visit Planday ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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