Microsoft Clarity vs Databox
Two web analytics tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Microsoft Clarity fits retail shop, restaurant or café, trades or contractor, online store.Databox fits agency or studio.
| Compare | ||
|---|---|---|
| In one line | Free heatmaps and session recordings with no traffic limit | Dashboards and reports that pull GA4, ads, CRM and sales numbers into one place |
| Starting price | Free | Free |
| Six-person team | $0/mo | $0/mo |
| Plans | Free; no traffic limits | Free (1 user, 3 data sources, 1 dashboard, 50 AI credits/mo, daily sync); billed yearly: Analyst $71/mo (1 user, 5 data sources, hourly sync; $89 monthly); Team Core $199/mo (3 users, 10 data sources; $249 monthly); Team Scale $319/mo (10 users, 30 data sources; $399 monthly); Agency from $79/mo (unlimited users, 20 data sources; $99 monthly) plus $20/mo per client account pack ($25 monthly); Custom by quote; yearly saves 20%; AI credit top-ups extra; 14-day trial, no card |
| Pricing model | Free | Free tier |
| Free trial | — | 14 days |
| Users | Unlimited | 1 on Free and Analyst; 3 or 10 on Team; unlimited on Agency |
| Integrations | Google Analytics, WordPress, Shopify, Wix | Google Analytics 4, Google Ads, Facebook Ads, HubSpot, Shopify, QuickBooks, Stripe, Mailchimp, Google Sheets, Zapier |
| Team size | Just me · 2–10 people · 11–50 people · 51–200 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | None listed | None listed |
| Live chat | None listed | Every paid plan |
| Support hours | Not published | Not published |
| Incidents posted | We found no public status page for Microsoft. | 1 incident posted on Databox's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Databox. Status page |
| Capterra score | 4.8 / 5 from 57 reviews | Not listed |
| Fit: Retail shop | 60 | 40 |
| Fit: Restaurant or café | 50 | 30 |
| Fit: Service business | 70 | 65 |
| Fit: Agency or studio | 80 | 92 |
| Fit: Trades or contractor | 50 | 40 |
| Fit: Online store | 85 | 75 |
| Why people pick it |
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| Where it falls short |
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| Visit Microsoft Clarity | Visit Databox |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Databox: partner link. We may earn a commission; it never affects rankings.
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