Umami vs Databox

Two web analytics tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	UmamiUmami Software	DataboxDatabox
In one line	Free cookieless analytics for small sites, open source	Dashboards and reports that pull GA4, ads, CRM and sales numbers into one place
Starting price	Free	Free
Six-person team	$0/mo	$0/mo
Plans	Hobby free (100K events/mo, 1 site); Pro $20/mo (1M events, 20 sites); Business $200/mo; self-hosting free	Free (1 user, 3 data sources, 1 dashboard, 50 AI credits/mo, daily sync); billed yearly: Analyst $71/mo (1 user, 5 data sources, hourly sync; $89 monthly); Team Core $199/mo (3 users, 10 data sources; $249 monthly); Team Scale $319/mo (10 users, 30 data sources; $399 monthly); Agency from $79/mo (unlimited users, 20 data sources; $99 monthly) plus $20/mo per client account pack ($25 monthly); Custom by quote; yearly saves 20%; AI credit top-ups extra; 14-day trial, no card
Pricing model	Free tier	Free tier
Free trial	14 days	14 days
Users	Varies by plan	1 on Free and Analyst; 3 or 10 on Team; unlimited on Agency
Integrations	Any site with a script tag	Google Analytics 4, Google Ads, Facebook Ads, HubSpot, Shopify, QuickBooks, Stripe, Mailchimp, Google Sheets, Zapier
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Business and up	Every paid plan
Support hours	Not published	Not published
Incidents posted	We found no public status page for Umami Software.	1 incident posted on Databox's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Databox. Status page
Fit: Retail shop	50	40
Fit: Restaurant or café	45	30
Fit: Service business	70	65
Fit: Agency or studio	72	92
Fit: Trades or contractor	45	40
Fit: Online store	60	75
Why people pick it	Free hosted plan Cookieless and open source	GA4, ads, CRM and spreadsheet numbers on one dashboard Not priced per seat
Where it falls short	No ad or revenue reports 6-month history on free	Does not track visitors on its own Paid plans jump from $71 to $199
	Visit Umami ↗	Visit Databox ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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