Contentsquare (formerly Hotjar) vs Databox

Two web analytics tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Contentsquare (formerly Hotjar)Contentsquare	DataboxDatabox
In one line	Heatmaps and session recordings to see why visitors leave	Dashboards and reports that pull GA4, ads, CRM and sales numbers into one place
Starting price	Free	Free
Six-person team	$0/mo	$0/mo
Plans	Free (up to 200,000 sessions/mo, 1 project, 1 month of data); Growth from $39/mo billed yearly ($49 monthly), priced by sessions; Pro and Enterprise by quote; 15-day Growth trial	Free (1 user, 3 data sources, 1 dashboard, 50 AI credits/mo, daily sync); billed yearly: Analyst $71/mo (1 user, 5 data sources, hourly sync; $89 monthly); Team Core $199/mo (3 users, 10 data sources; $249 monthly); Team Scale $319/mo (10 users, 30 data sources; $399 monthly); Agency from $79/mo (unlimited users, 20 data sources; $99 monthly) plus $20/mo per client account pack ($25 monthly); Custom by quote; yearly saves 20%; AI credit top-ups extra; 14-day trial, no card
Pricing model	Free tier	Free tier
Free trial	15 days	14 days
Users	Unlimited	1 on Free and Analyst; 3 or 10 on Team; unlimited on Agency
Integrations	GA4, Shopify, HubSpot, Slack, Zapier	Google Analytics 4, Google Ads, Facebook Ads, HubSpot, Shopify, QuickBooks, Stripe, Mailchimp, Google Sheets, Zapier
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	None listed	Every paid plan
Support hours	Not published	Not published
Incidents posted	8 incidents posted on Contentsquare's status page, which covers all Contentsquare products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Contentsquare. Status page	1 incident posted on Databox's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Databox. Status page
Capterra score	4.6 / 5 from 545 reviews	Not listed
Fit: Retail shop	55	40
Fit: Restaurant or café	40	30
Fit: Service business	65	65
Fit: Agency or studio	85	92
Fit: Trades or contractor	45	40
Fit: Online store	90	75
Why people pick it	Shows real behavior Free tier is useful	GA4, ads, CRM and spreadsheet numbers on one dashboard Not priced per seat
Where it falls short	Adds page weight Privacy setup needed	Does not track visitors on its own Paid plans jump from $71 to $199
	Visit Contentsquare (formerly Hotjar) ↗	Visit Databox ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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