Reception.ai vs LucroVox

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Reception.aiElevenLabs	LucroVoxLucroVox
In one line	ElevenLabs' ready-made AI receptionist	AI receptionist for trades and clinics, from $199 a month
Starting price	From $24/mo	From $199/mo
Six-person team	$24/mo	$199/mo
Plans	Basic $29/mo or $24/mo billed yearly (75 phone minutes, 150 web chat minutes, 1 number, 1 call at a time; $0.40 a phone minute after); Plus $79/mo or $66/mo yearly (275 phone minutes, 550 chat minutes, 3 numbers, 3 calls at a time; $0.32 after); Premium $199/mo or $166/mo yearly (1,000 phone minutes, 2,000 chat minutes, 5 numbers, 10 calls at a time; $0.22 after); credits are one pool across phone, web chat and messages; 14-day free trial with 30 phone minutes, no card	Billed monthly; no yearly price listed: Starter $199/mo (up to 100 AI-handled calls; custom greeting and script, Google Calendar, SMS follow-ups, email notifications); Pro $499/mo (up to 500 calls; advanced lead qualification, CRM integration, priority support); Enterprise $999/mo (up to 2,000 calls; white-label branding, multi-location support, dedicated account manager); higher volume or more numbers by quote. 14-day free trial (the Enterprise card says 30 days). UK plans £159, £399 and £799 a month excluding VAT, with 500, 2,500 and 10,000 minutes included; no contracts
Pricing model	Free trial	Free trial
Free trial	14 days	14 days
Users	Unlimited	Not stated
Integrations	Google Calendar, Zapier, webhooks	Google Calendar, Calendly, Housecall Pro, ServiceTitan, Jobber, API
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · CA · UK	US · UK
Phone support	None listed	Plans not stated
Live chat	None listed	None listed
Support hours	Not published	Phone: People answer weekdays 9am to 6pm Eastern, Saturday 10am to 4pm Eastern, closed Sunday
Incidents posted	25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page	We found no public status page for LucroVox.
Fit: Retail shop	55	30
Fit: Restaurant or café	60	25
Fit: Service business	80	75
Fit: Agency or studio	50	30
Fit: Trades or contractor	78	85
Fit: Online store	35	20
Why people pick it	ElevenLabs voices No-card trial	Setup done for you, usually within 48 hours Priced by calls answered, with UK plans in pounds
Where it falls short	No toll-free numbers Overage adds up on Basic	$199 a month to start, several times most AI receptionists No yearly discount
	Visit Reception.ai ↗	Visit LucroVox ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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