Reviews & reputation software for restaurants and cafés
Diners check ratings before they book, so restaurants need reviews where people search and replies that come quickly. Google Business Profile is free and is where customers already look. Verification can be slow and replying by hand does not scale; GatherUp, from $99/mo per location, adds review requests by text and email.
Top picks for restaurants and cafés
All 12 reviews & reputation tools, ranked for restaurants and cafés
| Tool | Fit for restaurant or café | Starts at | Pricing | Users | Integrations | |
|---|---|---|---|---|---|---|
 Google Business ProfileGoogleFit 98 | 98 | $0 | Free | Unlimited managers | Every reviews tool | View |
 GatherUpTrajectFit 78 | 78 | $99 | Free trial | No user limit; priced per location | Zapier, Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Toast, Google Sheets, API | View |
 BirdeyeBirdeyeFit 75 | 75 | Price by quote | Paid | Unlimited | Google, Facebook, 3,000+ systems | View |
 SurveySparrowSurveySparrowFit 70 | 70 | $19 | Free tier | 1 on Basic and Starter; 3 on Business | HubSpot, Salesforce, Zapier, Slack, Google Sheets | View |
 PodiumPodiumFit 70 | 70 | $399 | Paid | Unlimited | Google, Facebook, QuickBooks, 200+ industry systems | View |
 NiceJobNiceJobFit 50 | 50 | $75 | Free trial | Unlimited | Jobber, Housecall Pro, QuickBooks, Zapier | View |
 SurvicateSurvicateFit 35 | 35 | $56 | Free tier | 10 seats on Growth | HubSpot, Intercom, Zendesk, Slack, Mailchimp, Klaviyo, Zapier, Google Sheets | View |
 TrustpilotTrustpilotFit 25 | 25 | $0 | Free tier | Unlimited | Shopify, WooCommerce, BigCommerce, HubSpot, Salesforce | View |
 Judge.meJudge.meFit 10 | 10 | $0 | Free tier | Unlimited | Shopify, Wix, BigCommerce, WooCommerce, Squarespace | View |
 Yotpo ReviewsYotpoFit 10 | 10 | $0 | Free tier | Not listed | Shopify, BigCommerce, WooCommerce, Adobe Commerce, Klaviyo, Google Shopping, TikTok Shop, Gorgias | View |
 Fera ReviewsFeraFit 10 | 10 | $7 | Free trial | Unlimited | Shopify, BigCommerce, Magento, custom stores | View |
 StampedStamped.ioFit 5 | 5 | $23 | Paid | Not listed | Shopify, WooCommerce, BigCommerce, Klaviyo, Attentive, Omnisend, Gorgias, Google Shopping, Meta, Shopify Flow | View |
Reviews & reputation for restaurants and cafés: questions
Which ones have a free plan?
Of the 5 that fit restaurants and cafés best, Google Business Profile and SurveySparrow have a free plan. Check the limits on each tool page; most cap users, volume or features.
How are these ranked?
Each tool has a fit score from 0 to 100 for restaurants and cafés, based on what it is built for and who its features serve. We list tools scoring 70 or more as strong fits, then break ties by the monthly price for a team of six. Partner links never change the order. How we calculate prices.