Reviews & reputation software for service businesses
Service businesses win local customers on reviews, so you need a listing people find and a way to reply. Google Business Profile is free and sits where customers already look. Verification can be slow and replying by hand does not scale; Podium texts customers for reviews from $399/mo, with phone seats and fees extra.
Top picks for service businesses
All 12 reviews & reputation tools, ranked for service businesses
| Tool | Fit for service business | Starts at | Pricing | Users | Integrations | |
|---|---|---|---|---|---|---|
 Google Business ProfileGoogleFit 92 | 92 | $0 | Free | Unlimited managers | Every reviews tool | View |
 PodiumPodiumFit 90 | 90 | $399 | Paid | Unlimited | Google, Facebook, QuickBooks, 200+ industry systems | View |
 NiceJobNiceJobFit 85 | 85 | $75 | Free trial | Unlimited | Jobber, Housecall Pro, QuickBooks, Zapier | View |
 GatherUpTrajectFit 85 | 85 | $99 | Free trial | No user limit; priced per location | Zapier, Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Toast, Google Sheets, API | View |
 BirdeyeBirdeyeFit 85 | 85 | Price by quote | Paid | Unlimited | Google, Facebook, 3,000+ systems | View |
 SurveySparrowSurveySparrowFit 80 | 80 | $19 | Free tier | 1 on Basic and Starter; 3 on Business | HubSpot, Salesforce, Zapier, Slack, Google Sheets | View |
 TrustpilotTrustpilotFit 65 | 65 | $0 | Free tier | Unlimited | Shopify, WooCommerce, BigCommerce, HubSpot, Salesforce | View |
 SurvicateSurvicateFit 55 | 55 | $56 | Free tier | 10 seats on Growth | HubSpot, Intercom, Zendesk, Slack, Mailchimp, Klaviyo, Zapier, Google Sheets | View |
 Yotpo ReviewsYotpoFit 15 | 15 | $0 | Free tier | Not listed | Shopify, BigCommerce, WooCommerce, Adobe Commerce, Klaviyo, Google Shopping, TikTok Shop, Gorgias | View |
 Fera ReviewsFeraFit 15 | 15 | $7 | Free trial | Unlimited | Shopify, BigCommerce, Magento, custom stores | View |
 Judge.meJudge.meFit 10 | 10 | $0 | Free tier | Unlimited | Shopify, Wix, BigCommerce, WooCommerce, Squarespace | View |
 StampedStamped.ioFit 10 | 10 | $23 | Paid | Not listed | Shopify, WooCommerce, BigCommerce, Klaviyo, Attentive, Omnisend, Gorgias, Google Shopping, Meta, Shopify Flow | View |
Reviews & reputation for service businesses: questions
Which ones have a free plan?
Of the 6 that fit service businesses best, Google Business Profile and SurveySparrow have a free plan. Check the limits on each tool page; most cap users, volume or features.
How are these ranked?
Each tool has a fit score from 0 to 100 for service businesses, based on what it is built for and who its features serve. We list tools scoring 70 or more as strong fits, then break ties by the monthly price for a team of six. Partner links never change the order. How we calculate prices.