My AI Front Desk vs ElevenLabs Agents
Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
ElevenLabs Agents costs less for a six-person team.
My AI Front Desk fits retail shop, restaurant or café, service business, trades or contractor.ElevenLabs Agents fits agency or studio.
| Compare | ||
|---|---|---|
| In one line | AI receptionist with chat, texting and a simple CRM in one plan | Build your own AI phone agent with ElevenLabs voices |
| Starting price | From $79/mo | From $5/mo |
| Six-person team | $79/mo | $5/mo |
| Plans | Business $99/mo or $79/mo billed yearly: 200 voice minutes, 100 chatbot conversations, 400 texts, 2 editor seats, last 200 logs kept, 1,000 overage credits a month. Overage $0.25/min of voice ($0.01 a credit, 25 credits a minute). Partner and Enterprise plans by quote (API, account manager). 7-day free trial | Free (15 call minutes, no commercial license); Starter $6/mo or $5/mo billed yearly (75 minutes); Creator $22/mo, first month $11, or $18.33/mo billed yearly (275 minutes); Pro $99/mo or $82.50/mo yearly (1,238 minutes); Scale $299/mo or $249.17/mo yearly (3,738 minutes); Business $990/mo or $825/mo yearly (12,375 minutes). Extra minutes $0.08/min; calls over the concurrency limit $0.16/min. AI model usage billed separately; phone numbers and carrier minutes paid to Twilio or your SIP provider |
| Pricing model | Free trial | Free tier |
| Free trial | 7 days | — |
| Users | 2 editor seats | Unlimited |
| Integrations | Google Calendar, HubSpot, GoHighLevel, Housecall Pro, Shopify, Zapier | Twilio, SIP trunking, Google Calendar, Cal.com, Calendly, HubSpot, Salesforce, Zendesk |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people · 51–200 people |
| Available in | US | US · UK · CA · AU |
| Phone support | None listed | None listed |
| Live chat | Every plan; Partner / Enterprise only | Every plan |
| Support hours | Not published | Not published |
| Incidents posted | We found no public status page for AI Front Desk, Inc.. | 25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page |
| Fit: Retail shop | 50 | 25 |
| Fit: Restaurant or café | 55 | 25 |
| Fit: Service business | 80 | 40 |
| Fit: Agency or studio | 60 | 72 |
| Fit: Trades or contractor | 78 | 30 |
| Fit: Online store | 40 | 35 |
| Why people pick it |
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| Where it falls short |
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| Visit My AI Front Desk | Visit ElevenLabs Agents |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
ElevenLabs Agents: partner link. We may earn a commission; it never affects rankings.
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