My AI Front Desk vs ElevenLabs Agents

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • ElevenLabs Agents costs less for a six-person team.
  • My AI Front Desk fits retail shop, restaurant or café, service business, trades or contractor.
  • ElevenLabs Agents fits agency or studio.
CompareMy AI Front DeskAI Front Desk, Inc.ElevenLabs AgentsElevenLabs
In one lineAI receptionist with chat, texting and a simple CRM in one planBuild your own AI phone agent with ElevenLabs voices
Starting priceFrom $79/moFrom $5/mo
Six-person team$79/mo$5/mo
PlansBusiness $99/mo or $79/mo billed yearly: 200 voice minutes, 100 chatbot conversations, 400 texts, 2 editor seats, last 200 logs kept, 1,000 overage credits a month. Overage $0.25/min of voice ($0.01 a credit, 25 credits a minute). Partner and Enterprise plans by quote (API, account manager). 7-day free trialFree (15 call minutes, no commercial license); Starter $6/mo or $5/mo billed yearly (75 minutes); Creator $22/mo, first month $11, or $18.33/mo billed yearly (275 minutes); Pro $99/mo or $82.50/mo yearly (1,238 minutes); Scale $299/mo or $249.17/mo yearly (3,738 minutes); Business $990/mo or $825/mo yearly (12,375 minutes). Extra minutes $0.08/min; calls over the concurrency limit $0.16/min. AI model usage billed separately; phone numbers and carrier minutes paid to Twilio or your SIP provider
Pricing modelFree trialFree tier
Free trial7 days—
Users2 editor seatsUnlimited
IntegrationsGoogle Calendar, HubSpot, GoHighLevel, Housecall Pro, Shopify, ZapierTwilio, SIP trunking, Google Calendar, Cal.com, Calendly, HubSpot, Salesforce, Zendesk
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people · 11–50 people · 51–200 people
Available inUSUS · UK · CA · AU
Phone supportNone listedNone listed
Live chatEvery plan; Partner / Enterprise onlyEvery plan
Support hoursNot publishedNot published
Incidents postedWe found no public status page for AI Front Desk, Inc..25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page
Fit: Retail shop5025
Fit: Restaurant or café5525
Fit: Service business8040
Fit: Agency or studio6072
Fit: Trades or contractor7830
Fit: Online store4035
Why people pick it
  • Calls, chat and texts in one plan
  • Built-in CRM
  • Lowest price per minute
  • 31 languages
Where it falls short
  • Keeps only 200 logs
  • One self-serve plan
  • You build and connect it yourself
  • Model and phone costs on top
Visit My AI Front Desk Visit ElevenLabs Agents

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

ElevenLabs Agents: partner link. We may earn a commission; it never affects rankings.

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