Dialzara vs Smith.ai

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Smith.ai costs less for a six-person team.
  • Dialzara fits retail shop, restaurant or café.
  • Smith.ai fits agency or studio.
CompareDialzaraDialzaraSmith.aiSmith.ai
In one lineAI answering billed by talk time, from $29 a monthAI receptionist with live receptionists as backup
Starting priceFrom $29/moFree
Six-person team$29/mo$0/mo
PlansLite $29/mo (60 minutes, $0.48/min after; blind transfers only, no calendar sync); Pro $99/mo (220 minutes, $0.45/min; warm transfers, English and Spanish, Google and Outlook calendar); Plus $199/mo (500 minutes, $0.40/min); Elite $349/mo (1,000 minutes, $0.35/min; API, SLA). Only talk time counts. Numbers: US and Canada local $3/mo, US toll-free $5/mo, other countries on request; the plan cards say a US number is included. No setup fee or contract. 7-day free trialBilled per call. AI Receptionist: Free (25 calls/mo, then $3.00 a call; no live support); Pro $150/mo (75 calls, extra calls $2.50); Enterprise $500/mo (300 calls, extra $2.17; full-service setup). Live receptionists: Starter $300/mo (30 calls, extra $11.50); Basic $810/mo (90 calls, extra $10.50); Pro $2,100/mo (300 calls, extra $8.50). Add-ons per call, e.g. booking $1.50. No setup fees; 10% off for 12 months; 30-day money-back guarantee on live plans
Pricing modelFree trialFree tier
Free trial7 days—
UsersUnlimitedUnlimited
IntegrationsGoogle Calendar, Outlook, Zapier, Make, APISalesforce, HubSpot, Clio, Calendly, Acuity Scheduling, Zapier, CallRail
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people · 11–50 people · 51–200 people
Available inUS · CA · UK · AUUS
Phone supportNot looked up yetPro and up
Live chatNot looked up yetPro and up
Support hoursNot publishedNot published
Incidents postedWe found no public status page for Dialzara.We found no public status page for Smith.ai.
Fit: Retail shop5545
Fit: Restaurant or café5545
Fit: Service business7885
Fit: Agency or studio5070
Fit: Trades or contractor7878
Fit: Online store3540
Why people pick it
  • Cheapest entry plan
  • Pay only for talk time
  • Free plan for 25 calls
  • Live people behind the AI
Where it falls short
  • No booking on the $29 plan
  • Overage adds up
  • Per-call costs add up
  • US focus
Visit Dialzara Visit Smith.ai

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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