Smith.ai vs LucroVox
Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Smith.ai costs less for a six-person team.
Smith.ai fits retail shop, restaurant or café, service business, agency or studio, online store.LucroVox: Setup done for you, usually within 48 hours.
| Compare | ||
|---|---|---|
| In one line | AI receptionist with live receptionists as backup | AI receptionist for trades and clinics, from $199 a month |
| Starting price | Free | From $199/mo |
| Six-person team | $0/mo | $199/mo |
| Plans | Billed per call. AI Receptionist: Free (25 calls/mo, then $3.00 a call; no live support); Pro $150/mo (75 calls, extra calls $2.50); Enterprise $500/mo (300 calls, extra $2.17; full-service setup). Live receptionists: Starter $300/mo (30 calls, extra $11.50); Basic $810/mo (90 calls, extra $10.50); Pro $2,100/mo (300 calls, extra $8.50). Add-ons per call, e.g. booking $1.50. No setup fees; 10% off for 12 months; 30-day money-back guarantee on live plans | Billed monthly; no yearly price listed: Starter $199/mo (up to 100 AI-handled calls; custom greeting and script, Google Calendar, SMS follow-ups, email notifications); Pro $499/mo (up to 500 calls; advanced lead qualification, CRM integration, priority support); Enterprise $999/mo (up to 2,000 calls; white-label branding, multi-location support, dedicated account manager); higher volume or more numbers by quote. 14-day free trial (the Enterprise card says 30 days). UK plans £159, £399 and £799 a month excluding VAT, with 500, 2,500 and 10,000 minutes included; no contracts |
| Pricing model | Free tier | Free trial |
| Free trial | — | 14 days |
| Users | Unlimited | Not stated |
| Integrations | Salesforce, HubSpot, Clio, Calendly, Acuity Scheduling, Zapier, CallRail | Google Calendar, Calendly, Housecall Pro, ServiceTitan, Jobber, API |
| Team size | Just me · 2–10 people · 11–50 people · 51–200 people | Just me · 2–10 people · 11–50 people |
| Available in | US | US · UK |
| Phone support | Pro and up | Plans not stated |
| Live chat | Pro and up | None listed |
| Support hours | Not published | Phone: People answer weekdays 9am to 6pm Eastern, Saturday 10am to 4pm Eastern, closed Sunday |
| Incidents posted | We found no public status page for Smith.ai. | We found no public status page for LucroVox. |
| Fit: Retail shop | 45 | 30 |
| Fit: Restaurant or café | 45 | 25 |
| Fit: Service business | 85 | 75 |
| Fit: Agency or studio | 70 | 30 |
| Fit: Trades or contractor | 78 | 85 |
| Fit: Online store | 40 | 20 |
| Why people pick it |
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| Where it falls short |
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| Visit Smith.ai | Visit LucroVox |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
LucroVox: partner link. We may earn a commission; it never affects rankings.
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