Smith.ai vs LucroVox

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Smith.ai costs less for a six-person team.
  • Smith.ai fits retail shop, restaurant or café, service business, agency or studio, online store.
  • LucroVox: Setup done for you, usually within 48 hours.
CompareSmith.aiSmith.aiLucroVoxLucroVox
In one lineAI receptionist with live receptionists as backupAI receptionist for trades and clinics, from $199 a month
Starting priceFreeFrom $199/mo
Six-person team$0/mo$199/mo
PlansBilled per call. AI Receptionist: Free (25 calls/mo, then $3.00 a call; no live support); Pro $150/mo (75 calls, extra calls $2.50); Enterprise $500/mo (300 calls, extra $2.17; full-service setup). Live receptionists: Starter $300/mo (30 calls, extra $11.50); Basic $810/mo (90 calls, extra $10.50); Pro $2,100/mo (300 calls, extra $8.50). Add-ons per call, e.g. booking $1.50. No setup fees; 10% off for 12 months; 30-day money-back guarantee on live plansBilled monthly; no yearly price listed: Starter $199/mo (up to 100 AI-handled calls; custom greeting and script, Google Calendar, SMS follow-ups, email notifications); Pro $499/mo (up to 500 calls; advanced lead qualification, CRM integration, priority support); Enterprise $999/mo (up to 2,000 calls; white-label branding, multi-location support, dedicated account manager); higher volume or more numbers by quote. 14-day free trial (the Enterprise card says 30 days). UK plans £159, £399 and £799 a month excluding VAT, with 500, 2,500 and 10,000 minutes included; no contracts
Pricing modelFree tierFree trial
Free trial—14 days
UsersUnlimitedNot stated
IntegrationsSalesforce, HubSpot, Clio, Calendly, Acuity Scheduling, Zapier, CallRailGoogle Calendar, Calendly, Housecall Pro, ServiceTitan, Jobber, API
Team sizeJust me · 2–10 people · 11–50 people · 51–200 peopleJust me · 2–10 people · 11–50 people
Available inUSUS · UK
Phone supportPro and upPlans not stated
Live chatPro and upNone listed
Support hoursNot publishedPhone: People answer weekdays 9am to 6pm Eastern, Saturday 10am to 4pm Eastern, closed Sunday
Incidents postedWe found no public status page for Smith.ai.We found no public status page for LucroVox.
Fit: Retail shop4530
Fit: Restaurant or café4525
Fit: Service business8575
Fit: Agency or studio7030
Fit: Trades or contractor7885
Fit: Online store4020
Why people pick it
  • Free plan for 25 calls
  • Live people behind the AI
  • Setup done for you, usually within 48 hours
  • Priced by calls answered, with UK plans in pounds
Where it falls short
  • Per-call costs add up
  • US focus
  • $199 a month to start, several times most AI receptionists
  • No yearly discount
Visit Smith.ai Visit LucroVox

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

LucroVox: partner link. We may earn a commission; it never affects rankings.

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