My AI Front Desk vs Smith.ai

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Smith.ai costs less for a six-person team.
  • My AI Front Desk fits restaurant or café.
  • Smith.ai fits agency or studio.
CompareMy AI Front DeskAI Front Desk, Inc.Smith.aiSmith.ai
In one lineAI receptionist with chat, texting and a simple CRM in one planAI receptionist with live receptionists as backup
Starting priceFrom $79/moFree
Six-person team$79/mo$0/mo
PlansBusiness $99/mo or $79/mo billed yearly: 200 voice minutes, 100 chatbot conversations, 400 texts, 2 editor seats, last 200 logs kept, 1,000 overage credits a month. Overage $0.25/min of voice ($0.01 a credit, 25 credits a minute). Partner and Enterprise plans by quote (API, account manager). 7-day free trialBilled per call. AI Receptionist: Free (25 calls/mo, then $3.00 a call; no live support); Pro $150/mo (75 calls, extra calls $2.50); Enterprise $500/mo (300 calls, extra $2.17; full-service setup). Live receptionists: Starter $300/mo (30 calls, extra $11.50); Basic $810/mo (90 calls, extra $10.50); Pro $2,100/mo (300 calls, extra $8.50). Add-ons per call, e.g. booking $1.50. No setup fees; 10% off for 12 months; 30-day money-back guarantee on live plans
Pricing modelFree trialFree tier
Free trial7 days—
Users2 editor seatsUnlimited
IntegrationsGoogle Calendar, HubSpot, GoHighLevel, Housecall Pro, Shopify, ZapierSalesforce, HubSpot, Clio, Calendly, Acuity Scheduling, Zapier, CallRail
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people · 11–50 people · 51–200 people
Available inUSUS
Phone supportNone listedPro and up
Live chatEvery plan; Partner / Enterprise onlyPro and up
Support hoursNot publishedNot published
Incidents postedWe found no public status page for AI Front Desk, Inc..We found no public status page for Smith.ai.
Fit: Retail shop5045
Fit: Restaurant or café5545
Fit: Service business8085
Fit: Agency or studio6070
Fit: Trades or contractor7878
Fit: Online store4040
Why people pick it
  • Calls, chat and texts in one plan
  • Built-in CRM
  • Free plan for 25 calls
  • Live people behind the AI
Where it falls short
  • Keeps only 200 logs
  • One self-serve plan
  • Per-call costs add up
  • US focus
Visit My AI Front Desk Visit Smith.ai

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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