Contentsquare (formerly Hotjar) vs PostHog
Two web analytics tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Contentsquare (formerly Hotjar) fits retail shop, restaurant or café, service business, agency or studio, trades or contractor, online store.
PostHog: 1M events and 5,000 recordings free every month.
| Compare | ||
|---|---|---|
| In one line | Heatmaps and session recordings to see why visitors leave | Product analytics, session replay, and feature flags with a large free tier |
| Starting price | Free | Free |
| Six-person team | $0/mo | $0/mo |
| Plans | Free (up to 200,000 sessions/mo, 1 project, 1 month of data); Growth from $39/mo billed yearly ($49 monthly), priced by sessions; Pro and Enterprise by quote; 15-day Growth trial | Free each month: 1M events, 5,000 recordings, 1M feature flag requests; then pay per use (anonymous events $0.00005 each); optional Boost $250/mo, Scale $750/mo |
| Pricing model | Free tier | Free tier |
| Free trial | 15 days | — |
| Users | Unlimited | Unlimited |
| Integrations | GA4, Shopify, HubSpot, Slack, Zapier | Slack, HubSpot, Intercom, Customer.io, Zapier, Salesforce, Klaviyo, Google Ads |
| Team size | Just me · 2–10 people · 11–50 people | 2–10 people · 11–50 people · 51–200 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | None listed | None listed |
| Live chat | None listed | None listed |
| Support hours | Not published | Not published |
| Incidents posted | 8 incidents posted on Contentsquare's status page, which covers all Contentsquare products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Contentsquare. Status page | PostHog has a public status page. Status page |
| Capterra score | 4.6 / 5 from 545 reviews | See reviews on Capterra |
| Trustpilot score | Not listed | 3.6 / 5 from 12 reviews (few reviews) |
| Fit: Retail shop | 55 | 35 |
| Fit: Restaurant or café | 40 | 25 |
| Fit: Service business | 65 | 55 |
| Fit: Agency or studio | 85 | 70 |
| Fit: Trades or contractor | 45 | 25 |
| Fit: Online store | 90 | 72 |
| Why people pick it |
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| Where it falls short |
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| Visit Contentsquare (formerly Hotjar) | Visit PostHog |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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