Contentsquare (formerly Hotjar) vs PostHog

Two web analytics tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Contentsquare (formerly Hotjar) fits retail shop, restaurant or café, service business, agency or studio, trades or contractor, online store.
  • PostHog: 1M events and 5,000 recordings free every month.
CompareContentsquare (formerly Hotjar)ContentsquarePostHogPostHog
In one lineHeatmaps and session recordings to see why visitors leaveProduct analytics, session replay, and feature flags with a large free tier
Starting priceFreeFree
Six-person team$0/mo$0/mo
PlansFree (up to 200,000 sessions/mo, 1 project, 1 month of data); Growth from $39/mo billed yearly ($49 monthly), priced by sessions; Pro and Enterprise by quote; 15-day Growth trialFree each month: 1M events, 5,000 recordings, 1M feature flag requests; then pay per use (anonymous events $0.00005 each); optional Boost $250/mo, Scale $750/mo
Pricing modelFree tierFree tier
Free trial15 days—
UsersUnlimitedUnlimited
IntegrationsGA4, Shopify, HubSpot, Slack, ZapierSlack, HubSpot, Intercom, Customer.io, Zapier, Salesforce, Klaviyo, Google Ads
Team sizeJust me · 2–10 people · 11–50 people2–10 people · 11–50 people · 51–200 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportNone listedNone listed
Live chatNone listedNone listed
Support hoursNot publishedNot published
Incidents posted8 incidents posted on Contentsquare's status page, which covers all Contentsquare products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Contentsquare. Status pagePostHog has a public status page. Status page
Capterra score4.6 / 5 from 545 reviewsSee reviews on Capterra
Trustpilot scoreNot listed3.6 / 5 from 12 reviews (few reviews)
Fit: Retail shop5535
Fit: Restaurant or café4025
Fit: Service business6555
Fit: Agency or studio8570
Fit: Trades or contractor4525
Fit: Online store9072
Why people pick it
  • Shows real behavior
  • Free tier is useful
  • 1M events and 5,000 recordings free every month
  • Spending caps per product
Where it falls short
  • Adds page weight
  • Privacy setup needed
  • Needs a developer to install and tune
  • Many separate meters make costs hard to predict
Visit Contentsquare (formerly Hotjar) Visit PostHog

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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