Smartsheet vs Teamwork.com

Two project management tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	SmartsheetSmartsheet	Teamwork.comTeamwork
In one line	Spreadsheet-style project plans with automations	Client project management with time tracking and billing
Starting price	From $9/person	From $9.99/person
Six-person team	$54/mo	$59.94/mo
Plans	Pro $9/member/mo (1-10 members); Business $19/member/mo (3+ members), billed yearly (monthly $12/$24)	Free (5 users, 5 projects); Basics $9.99/user/mo (3-user minimum); Accelerate $24.99/user/mo (5-user minimum), billed annually
Pricing model	Free trial	Free tier
Free trial	30 days	14 days
Users	Unlimited free contributors	Up to 5 free
Integrations	Microsoft 365, Google Workspace, Slack, Salesforce, Jira	HubSpot, QuickBooks, Xero, Slack, Google Drive
Team size	2–10 people · 11–50 people · 51–200 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Enterprise and Advanced Work Management only	None listed
Live chat	Every plan	None listed
Support hours	Live chat: 24x7 · Phone: 24x7	Not published
Incidents posted	9 incidents posted on Smartsheet's status page, which covers all Smartsheet products and regions, in the 90 days to Oct 27, 2026; 7 marked major or critical by Smartsheet. Status page	3 incidents posted on Teamwork's status page, which covers all Teamwork products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Teamwork. Status page
Capterra score	4.5 / 5 from 3,565 reviews	4.5 / 5 from 942 reviews
Trustpilot score	1.2 / 5 from 128 reviews	3.1 / 5 from 70 reviews
Fit: Retail shop	40	20
Fit: Restaurant or café	30	15
Fit: Service business	72	78
Fit: Agency or studio	75	92
Fit: Trades or contractor	60	45
Fit: Online store	45	30
Why people pick it	Familiar spreadsheet layout Free contributors	Time tracking and budgets built in Free plan for small teams
Where it falls short	Dated feel Business plan needs 3+ members	User minimums on paid plans Busy interface
	Visit Smartsheet ↗	Visit Teamwork.com ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices