Smartsheet vs Tradify

Two project management tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	SmartsheetSmartsheet	TradifyTradify
In one line	Spreadsheet-style project plans with automations	Quotes, jobs, scheduling and invoicing for trade businesses
Starting price	From $9/person	From $47/person
Six-person team	$54/mo	$282/mo
Plans	Pro $9/member/mo (1-10 members); Business $19/member/mo (3+ members), billed yearly (monthly $12/$24)	Per user, billed monthly in arrears (no yearly option listed): Lite $47/user/mo; Pro $51/user/mo (job photos, timesheets, progress invoicing, recurring jobs); Plus $61/user/mo (AI bill reading, purchase orders, reporting); Custom price by request for large teams. Instant Website add-on $12/mo. 14-day free trial, no card. Prices are set per country in local currency, so AU, UK and CA prices differ
Pricing model	Free trial	Free trial
Free trial	30 days	14 days
Users	Unlimited free contributors	Per user
Integrations	Microsoft 365, Google Workspace, Slack, Salesforce, Jira	Xero, QuickBooks Online, Stripe, Google Calendar
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Enterprise and Advanced Work Management only	Plans not stated
Live chat	Every plan	Plans not stated
Support hours	Live chat: 24x7 · Phone: 24x7	Phone: 24 hours a day, 5 days a week; weekend calls returned on Monday, US line Sunday to Friday lunchtime
Incidents posted	9 incidents posted on Smartsheet's status page, which covers all Smartsheet products and regions, in the 90 days to Oct 27, 2026; 7 marked major or critical by Smartsheet. Status page	1 incident posted on Tradify's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Tradify. Status page
Capterra score	4.5 / 5 from 3,565 reviews	Not listed
Trustpilot score	1.2 / 5 from 128 reviews	Not listed
Fit: Retail shop	40	5
Fit: Restaurant or café	30	5
Fit: Service business	72	55
Fit: Agency or studio	75	5
Fit: Trades or contractor	60	92
Fit: Online store	45	3
Why people pick it	Familiar spreadsheet layout Free contributors	Built for trade quoting and invoicing Free training and phone support
Where it falls short	Dated feel Business plan needs 3+ members	Per-user price adds up for crews Job photos and timesheets need Pro
	Visit Smartsheet ↗	Visit Tradify ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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