monday.com vs Smartsheet
Two project management tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
monday.com fits retail shop, restaurant or café, agency or studio, online store.
Smartsheet: Familiar spreadsheet layout.
| Compare | ||
|---|---|---|
| In one line | Spreadsheet-like boards with automations and dashboards | Spreadsheet-style project plans with automations |
| Starting price | From $9/person | From $9/person |
| Six-person team | $54/mo | $54/mo |
| Plans | Free for up to 2 seats; Basic $9/seat/mo; Standard $12/seat/mo; Pro $19/seat/mo, billed annually; 3-seat minimum | Pro $9/member/mo (1-10 members); Business $19/member/mo (3+ members), billed yearly (monthly $12/$24) |
| Pricing model | Free tier | Free trial |
| Free trial | 14 days | 30 days |
| Users | Per user, 3 minimum | Unlimited free contributors |
| Integrations | Slack, Gmail, HubSpot, Shopify, 200+ | Microsoft 365, Google Workspace, Slack, Salesforce, Jira |
| Team size | 2–10 people · 11–50 people · 51–200 people | 2–10 people · 11–50 people · 51–200 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | None listed | Enterprise and Advanced Work Management only |
| Live chat | Plans not stated | Every plan |
| Support hours | Not published | Live chat: 24x7 · Phone: 24x7 |
| Incidents posted | 8 incidents posted on monday.com's status page, which covers all monday.com products and regions, in the 90 days to Oct 27, 2026; 3 marked major or critical by monday.com. Status page | 9 incidents posted on Smartsheet's status page, which covers all Smartsheet products and regions, in the 90 days to Oct 27, 2026; 7 marked major or critical by Smartsheet. Status page |
| Capterra score | 4.6 / 5 from 6,123 reviews | 4.5 / 5 from 3,565 reviews |
| Trustpilot score | 2.0 / 5 from 3,446 reviews | 1.2 / 5 from 128 reviews |
| Fit: Retail shop | 55 | 40 |
| Fit: Restaurant or café | 45 | 30 |
| Fit: Service business | 80 | 72 |
| Fit: Agency or studio | 90 | 75 |
| Fit: Trades or contractor | 65 | 60 |
| Fit: Online store | 75 | 45 |
| Why people pick it |
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| Where it falls short |
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| Visit monday.com | Visit Smartsheet |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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