HoneyBook vs Melio

Two invoicing & payments tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Melio costs less on $10,000 of monthly card sales.
  • Melio fits retail shop, restaurant or café, trades or contractor, online store.
  • HoneyBook fits service business, agency or studio.
  • Melio suits teams past ten people.
CompareHoneyBookHoneyBookMelioMelio
In one lineProposals, contracts, invoices, and payments for client servicesPay bills by ACH, check, or card, with a free plan
Starting priceFrom $29/moFree
Six-person team$29/mo$75/mo
On $10,000 of card sales$324/mo$290/mo
PlansStarter $29/mo; Essentials $49/mo (2 team members); Premium $109/mo (unlimited), billed yearly; card payments 2.9% + 25¢ (the pricing page also says from 2.7% + 10¢), ACH 1.5%Go free (1 user, 5 free ACH payments/mo, no extra users); Core $25/mo (1 user, 20 free ACH, QuickBooks and Xero sync); Boost $55 (1 user); extra users $10/mo each on Core and Boost; Unlimited $80 (unlimited users); checks $1.50, paying by card 2.9%; receiving ACH free
Pricing modelFree trialFree tier
Free trial30 days90 days
Users1 on Starter; 2 on Essentials1 on Go, Core, and Boost; unlimited on Unlimited
Both connect toQuickBooks Online
Also connects toNo others on recordXero
Team sizeJust me · 2–10 peopleJust me · 2–10 people · 11–50 people
Available inUS · UK · CA · AUUS
Phone supportNone listedBoost and up
Live chatPlans not statedCore and up
Support hoursLive chat: Mon–Fri 4:00 am–8:00 pm PT; Sat–Sun 8:00 am–5:00 pm PTNot published
Incidents postedHoneyBook has a public status page. Status pageWe found no public status page for Melio.
Capterra score4.7 / 5 from 692 reviews4.2 / 5 from 405 reviews
Trustpilot score4.0 / 5 from 750 reviews3.3 / 5 from 1,632 reviews
Fit: Retail shop1565
Fit: Restaurant or café1565
Fit: Service business9278
Fit: Agency or studio8272
Fit: Trades or contractor5572
Fit: Online store1060
Why people pick it
  • Whole client flow in one place
  • Contracts and payments together
  • Free plan with 5 free ACH payments a month
  • 90-day trial of paid plans
Where it falls short
  • US-centric
  • Card fees on top of the plan
  • Checks and fast payments cost extra each time
  • Extra users $10 a month below Unlimited
Visit HoneyBook Visit Melio

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $500 average sale. How we calculate prices

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