PayPal Invoicing vs HoneyBook

Two invoicing & payments tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	PayPal InvoicingPayPal	HoneyBookHoneyBook
In one line	Invoices clients can pay with PayPal, Venmo, or card	Proposals, contracts, invoices, and payments for client services
Starting price	Free	From $29/mo
Six-person team	$0/mo	$29/mo
On $10,000 of card sales	$309/mo	$324/mo
Plans	No monthly fee; PayPal or Venmo 3.49% + 49¢; cards 2.99% + 49¢; +1.5% international	Starter $29/mo; Essentials $49/mo (2 team members); Premium $109/mo (unlimited), billed yearly; card payments 2.9% + 25¢ (the pricing page also says from 2.7% + 10¢), ACH 1.5%
Pricing model	Free	Free trial
Free trial	—	30 days
Users	Unlimited	1 on Starter; 2 on Essentials
Both connect to	QuickBooks Online
Also connects to	Xero, Zoho Books, Akaunting, ZipBooks	No others on record
Team size	Just me · 2–10 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	None listed
Live chat	Every plan	Plans not stated
Support hours	Not published	Live chat: Mon–Fri 4:00 am–8:00 pm PT; Sat–Sun 8:00 am–5:00 pm PT
Incidents posted	PayPal has a public status page. Status page	HoneyBook has a public status page. Status page
Capterra score	4.7 / 5 from 595 reviews	4.7 / 5 from 692 reviews
Trustpilot score	Not listed	4.0 / 5 from 750 reviews
Fit: Retail shop	35	15
Fit: Restaurant or café	20	15
Fit: Service business	80	92
Fit: Agency or studio	75	82
Fit: Trades or contractor	75	55
Fit: Online store	60	10
Why people pick it	Clients trust and already use PayPal No monthly fee	Whole client flow in one place Contracts and payments together
Where it falls short	Higher fees than Stripe or Square Account holds are a known risk	US-centric Card fees on top of the plan
	Visit PayPal Invoicing ↗	Visit HoneyBook ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $500 average sale. How we calculate prices