Invoice Ninja vs HoneyBook

Two invoicing & payments tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

Invoice Ninja costs less for a six-person team.
Invoice Ninja fits retail shop, trades or contractor, online store.
HoneyBook: Whole client flow in one place.

Compare	Invoice NinjaInvoice Ninja	HoneyBookHoneyBook
In one line	Open-source invoicing with a free tier and self-hosting	Proposals, contracts, invoices, and payments for client services
Starting price	Free	From $29/mo
Six-person team	$0/mo	$29/mo
On $10,000 of card sales	Your own card processor	$324/mo
Plans	Free up to 5 clients; Ninja Pro $14/mo ($140/yr); Enterprise from $18/mo for 1-2 users	Starter $29/mo; Essentials $49/mo (2 team members); Premium $109/mo (unlimited), billed yearly; card payments 2.9% + 25¢ (the pricing page also says from 2.7% + 10¢), ACH 1.5%
Pricing model	Free tier	Free trial
Free trial	—	30 days
Users	1 on free	1 on Starter; 2 on Essentials
Both connect to	QuickBooks Online
Also connects to	No others on record	No others on record
Team size	Just me · 2–10 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	None listed	Plans not stated
Support hours	Not published	Live chat: Mon–Fri 4:00 am–8:00 pm PT; Sat–Sun 8:00 am–5:00 pm PT
Incidents posted	Invoice Ninja has a public status page. Status page	HoneyBook has a public status page. Status page
Capterra score	4.7 / 5 from 167 reviews	4.7 / 5 from 692 reviews
Trustpilot score	2.8 / 5 from 6 reviews (few reviews)	4.0 / 5 from 750 reviews
Fit: Retail shop	30	15
Fit: Restaurant or café	20	15
Fit: Service business	85	92
Fit: Agency or studio	85	82
Fit: Trades or contractor	70	55
Fit: Online store	45	10
Why people pick it	Open source and self-hostable Cheap paid tiers	Whole client flow in one place Contracts and payments together
Where it falls short	Dated interface Fewer native integrations	US-centric Card fees on top of the plan
	Visit Invoice Ninja	Visit HoneyBook

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $500 average sale. How we calculate prices

Invoice Ninja vs HoneyBook

Short version

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