HoneyBook vs Bonsai

Two invoicing & payments tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	HoneyBookHoneyBook	BonsaiBonsai
In one line	Proposals, contracts, invoices, and payments for client services	Proposals, contracts, time tracking, and invoices for freelancers
Starting price	From $29/mo	From $19/person
Six-person team	$29/mo	$114/mo
On $10,000 of card sales	$324/mo	$315/mo
Plans	Starter $29/mo; Essentials $49/mo (2 team members); Premium $109/mo (unlimited), billed yearly; card payments 2.9% + 25¢ (the pricing page also says from 2.7% + 10¢), ACH 1.5%	Basic $9/user/mo has no invoices or payments; Essentials $19/user/mo is the cheapest with invoicing; Premium $29; Elite $49 (3-user minimum), billed annually (monthly $15/$25/$39/$59); payments 2.9% + 30¢, 1% extra with Stripe or PayPal
Pricing model	Free trial	Free trial
Free trial	30 days	7 days
Users	1 on Starter; 2 on Essentials	Per user
Both connect to	QuickBooks Online
Also connects to	No others on record	Xero
Team size	Just me · 2–10 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Plans not stated	Plans not stated
Support hours	Live chat: Mon–Fri 4:00 am–8:00 pm PT; Sat–Sun 8:00 am–5:00 pm PT	Email: 24/7
Incidents posted	HoneyBook has a public status page. Status page	Bonsai has a public status page. Status page
Capterra score	4.7 / 5 from 692 reviews	4.6 / 5 from 95 reviews
Trustpilot score	4.0 / 5 from 750 reviews	4.3 / 5 from 641 reviews
Fit: Retail shop	15	10
Fit: Restaurant or café	15	5
Fit: Service business	92	85
Fit: Agency or studio	82	88
Fit: Trades or contractor	55	45
Fit: Online store	10	10
Why people pick it	Whole client flow in one place Contracts and payments together	Contracts and time tracking included Cheap entry plan
Where it falls short	US-centric Card fees on top of the plan	Per-user pricing for teams Short 7-day trial
	Visit HoneyBook ↗	Visit Bonsai ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $500 average sale. How we calculate prices