HoneyBook vs eBillity

Two invoicing & payments tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	HoneyBookHoneyBook	eBillityeBillity
In one line	Proposals, contracts, invoices, and payments for client services	Time tracking that turns billable hours into invoices, from $8 a user
Starting price	From $29/mo	From $8/person
Six-person team	$29/mo	$48/mo
On $10,000 of card sales	$324/mo	Your own card processor
Plans	Starter $29/mo; Essentials $49/mo (2 team members); Premium $109/mo (unlimited), billed yearly; card payments 2.9% + 25¢ (the pricing page also says from 2.7% + 10¢), ACH 1.5%	Per user a month, billed yearly (20% off): Time Tracker Billing $8, no base fee ($10 month to month), time tracking, invoicing and recording payments; Workforce $11.20 plus a $17.60 monthly base fee ($14 plus $22 month to month), time clock, schedules and payroll links, no invoicing; Premium $16.80 plus a $24 base fee ($21 plus $30 month to month), Billing and Workforce combined with online card and ACH payments through your own Stripe, LawPay or CPACharge account, client portal and invoice reminders; LawBillity $33.60 for law firms ($42 month to month); the help centre lists a QuickBooks Online sync on Billing, the Billing page says it needs Premium; yearly plans are paid up front with no refunds; 14-day free trial, no card; no free plan
Pricing model	Free trial	Free trial
Free trial	30 days	14 days
Users	1 on Starter; 2 on Essentials	Per user, from 1
Both connect to	QuickBooks Online
Also connects to	No others on record	Xero
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Every plan
Live chat	Plans not stated	Every plan
Support hours	Live chat: Mon–Fri 4:00 am–8:00 pm PT; Sat–Sun 8:00 am–5:00 pm PT	Phone: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Email: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Live chat: 24 hours a day, Monday to Friday
Incidents posted	HoneyBook has a public status page. Status page	We found no public status page for eBillity.
Capterra score	4.7 / 5 from 692 reviews	Not listed
Trustpilot score	4.0 / 5 from 750 reviews	Not listed
Fit: Retail shop	15	25
Fit: Restaurant or café	15	15
Fit: Service business	92	85
Fit: Agency or studio	82	88
Fit: Trades or contractor	55	60
Fit: Online store	10	15
Why people pick it	Whole client flow in one place Contracts and payments together	No base fee on Billing: $8 a user billed yearly Phone, email and 24-hour weekday chat on every plan
Where it falls short	US-centric Card fees on top of the plan	Online payments, client portal and most integrations need Premium Invoicing plus schedules means Premium and its $24 base fee
	Visit HoneyBook ↗	Visit eBillity ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $500 average sale. How we calculate prices

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