Melio vs eBillity

Two invoicing & payments tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	MelioMelio	eBillityeBillity
In one line	Pay bills by ACH, check, or card, with a free plan	Time tracking that turns billable hours into invoices, from $8 a user
Starting price	Free	From $8/person
Six-person team	$75/mo	$48/mo
On $10,000 of card sales	$290/mo	Your own card processor
Plans	Go free (1 user, 5 free ACH payments/mo, no extra users); Core $25/mo (1 user, 20 free ACH, QuickBooks and Xero sync); Boost $55 (1 user); extra users $10/mo each on Core and Boost; Unlimited $80 (unlimited users); checks $1.50, paying by card 2.9%; receiving ACH free	Per user a month, billed yearly (20% off): Time Tracker Billing $8, no base fee ($10 month to month), time tracking, invoicing and recording payments; Workforce $11.20 plus a $17.60 monthly base fee ($14 plus $22 month to month), time clock, schedules and payroll links, no invoicing; Premium $16.80 plus a $24 base fee ($21 plus $30 month to month), Billing and Workforce combined with online card and ACH payments through your own Stripe, LawPay or CPACharge account, client portal and invoice reminders; LawBillity $33.60 for law firms ($42 month to month); the help centre lists a QuickBooks Online sync on Billing, the Billing page says it needs Premium; yearly plans are paid up front with no refunds; 14-day free trial, no card; no free plan
Pricing model	Free tier	Free trial
Free trial	90 days	14 days
Users	1 on Go, Core, and Boost; unlimited on Unlimited	Per user, from 1
Both connect to	QuickBooks Online, Xero
Also connects to	No others on record	No others on record
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US	US · UK · CA · AU
Phone support	Boost and up	Every plan
Live chat	Core and up	Every plan
Support hours	Not published	Phone: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Email: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Live chat: 24 hours a day, Monday to Friday
Incidents posted	We found no public status page for Melio.	We found no public status page for eBillity.
Capterra score	4.2 / 5 from 405 reviews	Not listed
Trustpilot score	3.3 / 5 from 1,632 reviews	Not listed
Fit: Retail shop	65	25
Fit: Restaurant or café	65	15
Fit: Service business	78	85
Fit: Agency or studio	72	88
Fit: Trades or contractor	72	60
Fit: Online store	60	15
Why people pick it	Free plan with 5 free ACH payments a month 90-day trial of paid plans	No base fee on Billing: $8 a user billed yearly Phone, email and 24-hour weekday chat on every plan
Where it falls short	Checks and fast payments cost extra each time Extra users $10 a month below Unlimited	Online payments, client portal and most integrations need Premium Invoicing plus schedules means Premium and its $24 base fee
	Visit Melio ↗	Visit eBillity ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $500 average sale. How we calculate prices

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