Trainual vs Lattice
Two HR & compliance tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Trainual fits retail shop, restaurant or café, service business, trades or contractor.
Lattice: Reviews, goals, and 1:1s together.
| Compare | ||
|---|---|---|
| In one line | Document how your business runs and train people on it | Performance reviews and goals, from $4,000 a year |
| Starting price | Price by quote | From $333.33/mo |
| Six-person team | Price by quote | $333/mo |
| Plans | No prices published: Core, Pro, Premium, and Enterprise by demo; $1,000 one-time implementation fee; best for 25 to 1,000 employees; accounts can pause up to 3 months | Foundations $13/seat/mo billed yearly; single products from $4 (Engagement) to $10 (Performance); $4,000/yr minimum contract ($333.33/mo, enough for up to 25 seats); billed yearly only; no free trial |
| Pricing model | Paid | Paid |
| Free trial | — | — |
| Users | By plan | Per seat |
| Integrations | Gusto, BambooHR, Slack, Zapier, Google Workspace | Slack, Microsoft Teams, BambooHR, Rippling, Gusto, Workday |
| Team size | 11–50 people · 51–200 people | 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | None listed | None listed |
| Live chat | Every plan | Plans not stated |
| Support hours | Not published | Live chat: Monday through Friday: 1am - 5pm (San Francisco) / 4am - 8pm (New York) / 9am - 1am (London) |
| Incidents posted | 1 incident posted on Trainual's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Trainual. Status page | 8 incidents posted on Lattice's status page in the 90 days to Oct 27, 2026; 2 marked major or critical by Lattice. Status page |
| Capterra score | 4.8 / 5 from 509 reviews | 4.5 / 5 from 207 reviews |
| Trustpilot score | 4.1 / 5 from 25 reviews | 2.8 / 5 from 3 reviews (few reviews) |
| Fit: Retail shop | 70 | 20 |
| Fit: Restaurant or café | 75 | 15 |
| Fit: Service business | 85 | 55 |
| Fit: Agency or studio | 70 | 70 |
| Fit: Trades or contractor | 80 | 20 |
| Fit: Online store | 55 | 50 |
| Why people pick it |
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| Where it falls short |
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| Visit Trainual | Visit Lattice |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Trainual: partner link. We may earn a commission; it never affects rankings.
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