Trainual vs Lattice

Two HR & compliance tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Trainual fits retail shop, restaurant or café, service business, trades or contractor.
  • Lattice: Reviews, goals, and 1:1s together.
CompareTrainualTrainualLatticeLattice
In one lineDocument how your business runs and train people on itPerformance reviews and goals, from $4,000 a year
Starting pricePrice by quoteFrom $333.33/mo
Six-person teamPrice by quote$333/mo
PlansNo prices published: Core, Pro, Premium, and Enterprise by demo; $1,000 one-time implementation fee; best for 25 to 1,000 employees; accounts can pause up to 3 monthsFoundations $13/seat/mo billed yearly; single products from $4 (Engagement) to $10 (Performance); $4,000/yr minimum contract ($333.33/mo, enough for up to 25 seats); billed yearly only; no free trial
Pricing modelPaidPaid
Free trial——
UsersBy planPer seat
IntegrationsGusto, BambooHR, Slack, Zapier, Google WorkspaceSlack, Microsoft Teams, BambooHR, Rippling, Gusto, Workday
Team size11–50 people · 51–200 people11–50 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportNone listedNone listed
Live chatEvery planPlans not stated
Support hoursNot publishedLive chat: Monday through Friday: 1am - 5pm (San Francisco) / 4am - 8pm (New York) / 9am - 1am (London)
Incidents posted1 incident posted on Trainual's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Trainual. Status page8 incidents posted on Lattice's status page in the 90 days to Oct 27, 2026; 2 marked major or critical by Lattice. Status page
Capterra score4.8 / 5 from 509 reviews4.5 / 5 from 207 reviews
Trustpilot score4.1 / 5 from 25 reviews2.8 / 5 from 3 reviews (few reviews)
Fit: Retail shop7020
Fit: Restaurant or café7515
Fit: Service business8555
Fit: Agency or studio7070
Fit: Trades or contractor8020
Fit: Online store5550
Why people pick it
  • Built for SOPs and onboarding
  • Tracks who completed what
  • Reviews, goals, and 1:1s together
  • Strong for a growing team
Where it falls short
  • Price only through a demo
  • Still have to write the content
  • $4,000/yr minimum
  • Too much for small teams
Visit Trainual Visit Lattice

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Trainual: partner link. We may earn a commission; it never affects rankings.

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