Helcim vs eHopper
Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Helcim costs less for a six-person team.
Helcim fits retail shop, service business, agency or studio, trades or contractor, online store.
eHopper fits restaurant or café.
Helcim suits teams past ten people.
| Compare | ||
|---|---|---|
| In one line | Free POS with interchange-plus pricing that drops as you grow | Cheap POS from $10 a month for one register |
| Starting price | Free | From $10/mo |
| Six-person team | $0/mo | $10/mo |
| On $10,000 of card sales | Interchange plus a markup | Your own card processor |
| Plans | No monthly fee; in-person interchange + 0.40% + 8¢, online interchange + 0.50% + 25¢ (first $50K/mo, lower above); card reader $199; Smart Terminal $349 | Billed yearly per register: Essential Plus $10/mo (1 register, 1,000 products, 1,000 transactions/mo); Freedom $20.99; Restaurant $24.49; OmniChannel $35.99; monthly $14.99/$24.99/$29.99/$39.99; free software offer requires eHopper processing; 30-day money-back |
| Pricing model | Free tier | Paid |
| Free trial | — | — |
| Users | Unlimited | Unlimited |
| Both connect to | QuickBooks Online | |
| Also connects to | Xero, Wave, Zoho Books | No others on record |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people |
| Available in | US · CA | US |
| Phone support | Plans not stated | OmniChannel only |
| Live chat | None listed | OmniChannel only |
| Support hours | Phone: Monday – Friday: 7am – 5pm MT; Saturdays: 9am – 5pm MT | Not published |
| Incidents posted | Helcim has a public status page. Status page | We found no public status page for eHopper. |
| Capterra score | Not listed | 4.3 / 5 from 66 reviews |
| Trustpilot score | 4.1 / 5 from 1,112 reviews | 3.7 / 5 from 1 reviews (few reviews) |
| Fit: Retail shop | 82 | 72 |
| Fit: Restaurant or café | 55 | 65 |
| Fit: Service business | 85 | 40 |
| Fit: Agency or studio | 50 | 5 |
| Fit: Trades or contractor | 80 | 20 |
| Fit: Online store | 60 | 30 |
| Why people pick it |
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| Where it falls short |
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| Visit Helcim | Visit eHopper | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices
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