SpotOn vs eHopper

Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • eHopper costs less for a six-person team.
  • eHopper fits retail shop, online store.
  • SpotOn fits restaurant or café.
  • SpotOn suits teams past ten people.
CompareSpotOnSpotOneHoppereHopper
In one lineRestaurant POS with published rates and 24/7 supportCheap POS from $10 a month for one register
Starting priceFrom $55/moFrom $10/mo
Six-person team$55/mo$10/mo
On $10,000 of card sales$359/moYour own card processor
PlansRestaurants: POS Essentials $55/station/mo, month to month (2.45% + 15¢, keyed 3.45% + 15¢) plus implementation; All-In $0/station (2.79% + 20¢, 2-year term, minimums); retail Terminal $25/mo + $240 hardwareBilled yearly per register: Essential Plus $10/mo (1 register, 1,000 products, 1,000 transactions/mo); Freedom $20.99; Restaurant $24.49; OmniChannel $35.99; monthly $14.99/$24.99/$29.99/$39.99; free software offer requires eHopper processing; 30-day money-back
Pricing modelPaidPaid
Free trial——
UsersPer stationUnlimited
Both connect toNo shared connections on record.
Also connects toNone in our catalogQuickBooks Online
Team size2–10 people · 11–50 peopleJust me · 2–10 people
Available inUSUS
Phone supportPlans not statedOmniChannel only
Live chatNone listedOmniChannel only
Support hoursPhone: 24/7 for restaurant management, payment devices and hardwareNot published
Incidents posted2 incidents posted on SpotOn's status page, which covers all SpotOn products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by SpotOn. Status pageWe found no public status page for eHopper.
Capterra score4.2 / 5 from 371 reviews4.3 / 5 from 66 reviews
Trustpilot score4.6 / 5 from 625 reviews3.7 / 5 from 1 reviews (few reviews)
Fit: Retail shop5572
Fit: Restaurant or café9065
Fit: Service business4040
Fit: Agency or studio55
Fit: Trades or contractor2020
Fit: Online store1530
Why people pick it
  • All rates and station fees published
  • 24/7 human support
  • Low price per register
  • Runs on common hardware
Where it falls short
  • Its own hardware required
  • Implementation cost not published
  • Caps on the cheapest plan
  • Phone support only on top plan
Visit SpotOn Visit eHopper

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices

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