Helcim vs SpotOn

Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	HelcimHelcim	SpotOnSpotOn
In one line	Free POS with interchange-plus pricing that drops as you grow	Restaurant POS with published rates and 24/7 support
Starting price	Free	From $55/mo
Six-person team	$0/mo	$55/mo
On $10,000 of card sales	Interchange plus a markup	$359/mo
Plans	No monthly fee; in-person interchange + 0.40% + 8¢, online interchange + 0.50% + 25¢ (first $50K/mo, lower above); card reader $199; Smart Terminal $349	Restaurants: POS Essentials $55/station/mo, month to month (2.45% + 15¢, keyed 3.45% + 15¢) plus implementation; All-In $0/station (2.79% + 20¢, 2-year term, minimums); retail Terminal $25/mo + $240 hardware
Pricing model	Free tier	Paid
Free trial	—	—
Users	Unlimited	Per station
Both connect to	No shared connections on record.
Also connects to	QuickBooks Online, Xero, Wave, Zoho Books	None in our catalog
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · CA	US
Phone support	Plans not stated	Plans not stated
Live chat	None listed	None listed
Support hours	Phone: Monday – Friday: 7am – 5pm MT; Saturdays: 9am – 5pm MT	Phone: 24/7 for restaurant management, payment devices and hardware
Incidents posted	Helcim has a public status page. Status page	2 incidents posted on SpotOn's status page, which covers all SpotOn products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by SpotOn. Status page
Capterra score	Not listed	4.2 / 5 from 371 reviews
Trustpilot score	4.1 / 5 from 1,112 reviews	4.6 / 5 from 625 reviews
Fit: Retail shop	82	55
Fit: Restaurant or café	55	90
Fit: Service business	85	40
Fit: Agency or studio	50	5
Fit: Trades or contractor	80	20
Fit: Online store	60	15
Why people pick it	No monthly or contract fees Lower rates at higher volume	All rates and station fees published 24/7 human support
Where it falls short	Rates vary by card, harder to predict Light restaurant features	Its own hardware required Implementation cost not published
	Visit Helcim ↗	Visit SpotOn ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices