SumUp vs eHopper
Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
SumUp costs less for a six-person team.
eHopper fits restaurant or café.- SumUp fits service business, agency or studio, trades or contractor.
| Compare | SumUpSumUp | eHoppereHopper |
|---|---|---|
| In one line | Card reader and free POS app for low-volume sellers | Cheap POS from $10 a month for one register |
| Starting price | Free | From $10/mo |
| Six-person team | $0/mo | $10/mo |
| On $10,000 of card sales | $300/mo | Your own card processor |
| Plans | Free app, $0/mo; POS Plus $49/mo; SumUp POS from $99/mo; in-person 2.6% + 10¢; online or keyed 3.5% + 15¢ | Billed yearly per register: Essential Plus $10/mo (1 register, 1,000 products, 1,000 transactions/mo); Freedom $20.99; Restaurant $24.49; OmniChannel $35.99; monthly $14.99/$24.99/$29.99/$39.99; free software offer requires eHopper processing; 30-day money-back |
| Pricing model | Free tier | Paid |
| Free trial | — | — |
| Users | Unlimited | Unlimited |
| Both connect to | QuickBooks Online | |
| Also connects to | Xero | No others on record |
| Team size | Just me · 2–10 people | Just me · 2–10 people |
| Available in | US · UK | US |
| Phone support | Plans not stated (US); plans not stated (UK) | OmniChannel only |
| Live chat | Plans not stated (UK) | OmniChannel only |
| Support hours | Phone: POS & Loyalty: 9AM - 9PM ET 7 days per week, Card readers: 10AM - 7PM ET Mon. - Fri. | Not published |
| Incidents posted | 11 incidents posted on SumUp's status page, which covers all SumUp products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by SumUp. Status page | We found no public status page for eHopper. |
| Capterra score | 4.8 / 5 from 17 reviews (few reviews) | 4.3 / 5 from 66 reviews |
| Trustpilot score | 4.2 / 5 from 60,405 reviews | 3.7 / 5 from 1 reviews (few reviews) |
| Fit: Retail shop | 78 | 72 |
| Fit: Restaurant or café | 50 | 65 |
| Fit: Service business | 75 | 40 |
| Fit: Agency or studio | 15 | 5 |
| Fit: Trades or contractor | 72 | 20 |
| Fit: Online store | 30 | 30 |
| Why people pick it |
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| Where it falls short |
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| Visit SumUp | Visit eHopper | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices
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