Lightspeed Restaurant vs Helcim
Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Helcim costs less for a six-person team.- Helcim fits retail shop, service business, agency or studio, trades or contractor, online store.
Lightspeed Restaurant fits restaurant or café.
| Compare | Lightspeed RestaurantLightspeed | HelcimHelcim |
|---|---|---|
| In one line | Restaurant POS with floor plans, online ordering, and order-at-table | Free POS with interchange-plus pricing that drops as you grow |
| Starting price | From $69/mo | Free |
| Six-person team | $69/mo | $0/mo |
| On $10,000 of card sales | Rates by quote | Interchange plus a markup |
| Plans | Starter $69/mo; Essential $189/mo; Premium $399/mo; kitchen display $30/screen/mo; prices can vary by business | No monthly fee; in-person interchange + 0.40% + 8¢, online interchange + 0.50% + 25¢ (first $50K/mo, lower above); card reader $199; Smart Terminal $349 |
| Pricing model | Paid | Free tier |
| Free trial | — | — |
| Users | Unlimited staff | Unlimited |
| Both connect to | QuickBooks Online, Xero | |
| Also connects to | No others on record | Wave, Zoho Books |
| Team size | 2–10 people · 11–50 people · 51–200 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · CA |
| Phone support | Plans not stated | Plans not stated |
| Live chat | None listed | None listed |
| Support hours | Not published | Phone: Monday – Friday: 7am – 5pm MT; Saturdays: 9am – 5pm MT |
| Incidents posted | 32 incidents posted on Lightspeed's status page, which covers all Lightspeed products and regions, in the 90 days to Oct 27, 2026; 9 marked major or critical by Lightspeed. Status page | Helcim has a public status page. Status page |
| Capterra score | 4.4 / 5 from 216 reviews | Not listed |
| Trustpilot score | Not listed | 4.1 / 5 from 1,112 reviews |
| Fit: Retail shop | 15 | 82 |
| Fit: Restaurant or café | 92 | 55 |
| Fit: Service business | 10 | 85 |
| Fit: Agency or studio | 5 | 50 |
| Fit: Trades or contractor | 5 | 80 |
| Fit: Online store | 10 | 60 |
| Why people pick it |
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| Where it falls short |
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| Visit Lightspeed Restaurant | Visit Helcim | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices
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