Bonsai vs eBillity

Two invoicing & payments tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	BonsaiBonsai	eBillityeBillity
In one line	Proposals, contracts, time tracking, and invoices for freelancers	Time tracking that turns billable hours into invoices, from $8 a user
Starting price	From $19/person	From $8/person
Six-person team	$114/mo	$48/mo
On $10,000 of card sales	$315/mo	Your own card processor
Plans	Basic $9/user/mo has no invoices or payments; Essentials $19/user/mo is the cheapest with invoicing; Premium $29; Elite $49 (3-user minimum), billed annually (monthly $15/$25/$39/$59); payments 2.9% + 30¢, 1% extra with Stripe or PayPal	Per user a month, billed yearly (20% off): Time Tracker Billing $8, no base fee ($10 month to month), time tracking, invoicing and recording payments; Workforce $11.20 plus a $17.60 monthly base fee ($14 plus $22 month to month), time clock, schedules and payroll links, no invoicing; Premium $16.80 plus a $24 base fee ($21 plus $30 month to month), Billing and Workforce combined with online card and ACH payments through your own Stripe, LawPay or CPACharge account, client portal and invoice reminders; LawBillity $33.60 for law firms ($42 month to month); the help centre lists a QuickBooks Online sync on Billing, the Billing page says it needs Premium; yearly plans are paid up front with no refunds; 14-day free trial, no card; no free plan
Pricing model	Free trial	Free trial
Free trial	7 days	14 days
Users	Per user	Per user, from 1
Both connect to	QuickBooks Online, Xero
Also connects to	No others on record	No others on record
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Every plan
Live chat	Plans not stated	Every plan
Support hours	Email: 24/7	Phone: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Email: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Live chat: 24 hours a day, Monday to Friday
Incidents posted	Bonsai has a public status page. Status page	We found no public status page for eBillity.
Capterra score	4.6 / 5 from 95 reviews	Not listed
Trustpilot score	4.3 / 5 from 641 reviews	Not listed
Fit: Retail shop	10	25
Fit: Restaurant or café	5	15
Fit: Service business	85	85
Fit: Agency or studio	88	88
Fit: Trades or contractor	45	60
Fit: Online store	10	15
Why people pick it	Contracts and time tracking included Cheap entry plan	No base fee on Billing: $8 a user billed yearly Phone, email and 24-hour weekday chat on every plan
Where it falls short	Per-user pricing for teams Short 7-day trial	Online payments, client portal and most integrations need Premium Invoicing plus schedules means Premium and its $24 base fee
	Visit Bonsai ↗	Visit eBillity ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $500 average sale. How we calculate prices

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