Invoice Ninja vs eBillity

Two invoicing & payments tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Invoice NinjaInvoice Ninja	eBillityeBillity
In one line	Open-source invoicing with a free tier and self-hosting	Time tracking that turns billable hours into invoices, from $8 a user
Starting price	Free	From $8/person
Six-person team	$0/mo	$48/mo
On $10,000 of card sales	Your own card processor	Your own card processor
Plans	Free up to 5 clients; Ninja Pro $14/mo ($140/yr); Enterprise from $18/mo for 1-2 users	Per user a month, billed yearly (20% off): Time Tracker Billing $8, no base fee ($10 month to month), time tracking, invoicing and recording payments; Workforce $11.20 plus a $17.60 monthly base fee ($14 plus $22 month to month), time clock, schedules and payroll links, no invoicing; Premium $16.80 plus a $24 base fee ($21 plus $30 month to month), Billing and Workforce combined with online card and ACH payments through your own Stripe, LawPay or CPACharge account, client portal and invoice reminders; LawBillity $33.60 for law firms ($42 month to month); the help centre lists a QuickBooks Online sync on Billing, the Billing page says it needs Premium; yearly plans are paid up front with no refunds; 14-day free trial, no card; no free plan
Pricing model	Free tier	Free trial
Free trial	—	14 days
Users	1 on free	Per user, from 1
Both connect to	QuickBooks Online
Also connects to	No others on record	Xero
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Every plan
Live chat	None listed	Every plan
Support hours	Not published	Phone: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Email: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Live chat: 24 hours a day, Monday to Friday
Incidents posted	Invoice Ninja has a public status page. Status page	We found no public status page for eBillity.
Capterra score	4.7 / 5 from 167 reviews	Not listed
Trustpilot score	2.8 / 5 from 6 reviews (few reviews)	Not listed
Fit: Retail shop	30	25
Fit: Restaurant or café	20	15
Fit: Service business	85	85
Fit: Agency or studio	85	88
Fit: Trades or contractor	70	60
Fit: Online store	45	15
Why people pick it	Open source and self-hostable Cheap paid tiers	No base fee on Billing: $8 a user billed yearly Phone, email and 24-hour weekday chat on every plan
Where it falls short	Dated interface Fewer native integrations	Online payments, client portal and most integrations need Premium Invoicing plus schedules means Premium and its $24 base fee
	Visit Invoice Ninja ↗	Visit eBillity ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $500 average sale. How we calculate prices

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