Sortly vs SOS Inventory

Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Sortly fits restaurant or café, service business, agency or studio, trades or contractor.
  • SOS Inventory fits online store.
CompareSortlySortlySOS InventorySOS Inventory
In one lineVisual inventory for businesses that count things, not SKUsInventory and light manufacturing on top of QuickBooks Online
Starting priceFree for 1 userFrom $58.29/mo + $20.83/extra person
Six-person teamNot listed$142/mo
PlansFree (100 items, 1 user); Advanced $49/mo (500 items, 2 users); Ultra $149/mo (2,000 items, 5 users); Premium $299/mo (5,000 items, 8 users); 20% off yearly, 50% off the first yearBilled yearly: Companion $699.50/yr ($58.29/mo, 2 users); Plus $1,399.50/yr ($116.63/mo; 3 users, unlimited locations, serial/lot tracking); Pro $1,949.50/yr ($162.46/mo; 5 users, job costing); monthly $69.95/$139.95/$194.95; extra users $25/mo ($250/yr); store and FTP connections $25/mo each, 1/2/3 allowed by plan; 14-day trial; works with QuickBooks Online
Pricing modelFree tierFree trial
Free trial14 days14 days
Users1 on free; 2 on Advanced2 on Companion
IntegrationsQuickBooks Online, ZapierQuickBooks Online, Shopify, BigCommerce, PayPal
Team sizeJust me · 2–10 people · 11–50 people2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · CA
Phone supportNone listedPlus and up
Live chatNone listedNone listed
Support hoursNot publishedEmail: Mon–Fri 8:00 AM–6:00 PM Central; Sat–Sun 12:00 PM–4:00 PM Central · Phone: Mon–Fri 9:00 AM–6:00 PM Central
Incidents posted0 incidents posted on Sortly's status page in the 90 days to Oct 27, 2026. Status page1 incident posted on SOS Inventory's status page, which covers all SOS Inventory products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by SOS Inventory. Status page
Capterra score4.5 / 5 from 957 reviews4.2 / 5 from 17 reviews (few reviews)
Trustpilot score3.1 / 5 from 164 reviewsNot listed
Fit: Retail shop5560
Fit: Restaurant or café6015
Fit: Service business7525
Fit: Agency or studio3010
Fit: Trades or contractor9255
Fit: Online store4070
Why people pick it
  • Very simple
  • Good mobile scanning
  • Deep QuickBooks Online sync
  • Serial, lot, and assembly tracking
Where it falls short
  • Not a sales inventory system
  • User limits
  • Built around QuickBooks Online
  • Store connections cost extra
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Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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