BoxHero vs SOS Inventory

Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • BoxHero costs less for a six-person team.
  • BoxHero fits retail shop, restaurant or café, service business.
  • SOS Inventory fits online store.
  • SOS Inventory suits teams past ten people.
CompareBoxHeroBoxHeroSOS InventorySOS Inventory
In one lineSimple stock counts across locations, free for 100 itemsInventory and light manufacturing on top of QuickBooks Online
Starting priceFreeFrom $58.29/mo + $20.83/extra person
Six-person team$39/mo$142/mo
PlansPersonal free (1 member, 100 items, 1 location; no add-ons); Business $24/mo billed yearly, $30 monthly (3 members, 1,000 items, 3 locations); extra members $5/mo each, 1,000 more items $10/mo, and 10 more locations $10/mo, on Business onlyBilled yearly: Companion $699.50/yr ($58.29/mo, 2 users); Plus $1,399.50/yr ($116.63/mo; 3 users, unlimited locations, serial/lot tracking); Pro $1,949.50/yr ($162.46/mo; 5 users, job costing); monthly $69.95/$139.95/$194.95; extra users $25/mo ($250/yr); store and FTP connections $25/mo each, 1/2/3 allowed by plan; 14-day trial; works with QuickBooks Online
Pricing modelFree tierFree trial
Free trial30 days14 days
Users1 on free; 3 on Business2 on Companion
IntegrationsOpen API, webhooks, Excel import and exportQuickBooks Online, Shopify, BigCommerce, PayPal
Team sizeJust me · 2–10 people2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · CA
Phone supportNone listedPlus and up
Live chatPlans not statedNone listed
Support hoursNot publishedEmail: Mon–Fri 8:00 AM–6:00 PM Central; Sat–Sun 12:00 PM–4:00 PM Central · Phone: Mon–Fri 9:00 AM–6:00 PM Central
Incidents posted0 incidents posted on BoxHero's status page in the 90 days to Oct 27, 2026. Status page1 incident posted on SOS Inventory's status page, which covers all SOS Inventory products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by SOS Inventory. Status page
Capterra score4.8 / 5 from 19 reviews (few reviews)4.2 / 5 from 17 reviews (few reviews)
Fit: Retail shop7260
Fit: Restaurant or café5015
Fit: Service business4525
Fit: Agency or studio1510
Fit: Trades or contractor6055
Fit: Online store5570
Why people pick it
  • Usable free plan
  • Flat team price, not per seat
  • Deep QuickBooks Online sync
  • Serial, lot, and assembly tracking
Where it falls short
  • No built-in Shopify, Amazon, or QuickBooks sync
  • Free plan keeps 30 days of history
  • Built around QuickBooks Online
  • Store connections cost extra
Visit BoxHero Visit SOS Inventory

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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