Sortly vs Lightspeed Retail

Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	SortlySortly	Lightspeed RetailLightspeed
In one line	Visual inventory for businesses that count things, not SKUs	POS and inventory built for shops with deep catalogs
Starting price	Free for 1 user	From $89/mo
Six-person team	Not listed	Not listed
Plans	Free (100 items, 1 user); Advanced $49/mo (500 items, 2 users); Ultra $149/mo (2,000 items, 5 users); Premium $299/mo (5,000 items, 8 users); 20% off yearly, 50% off the first year	Basic $89/mo; Core $149/mo; Plus $289/mo (1 register each, extra registers $59/mo, each extra location another plan fee); card-present payments 1.5% with Lightspeed Payments; up to 18% off annual ($109/mo on Basic monthly)
Pricing model	Free tier	Paid
Free trial	14 days	—
Users	1 on free; 2 on Advanced	1 register per plan
Integrations	QuickBooks Online, Zapier	QuickBooks, Xero, Shopify, Mailchimp
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Plans not stated
Live chat	None listed	Plans not stated
Support hours	Not published	Phone: 24/7 · Live chat: 24/7
Incidents posted	0 incidents posted on Sortly's status page in the 90 days to Oct 27, 2026. Status page	32 incidents posted on Lightspeed's status page, which covers all Lightspeed products and regions, in the 90 days to Oct 27, 2026; 9 marked major or critical by Lightspeed. Status page
Capterra score	4.5 / 5 from 957 reviews	4.0 / 5 from 976 reviews
Trustpilot score	3.1 / 5 from 164 reviews	Not listed
Fit: Retail shop	55	92
Fit: Restaurant or café	60	15
Fit: Service business	75	15
Fit: Agency or studio	30	5
Fit: Trades or contractor	92	20
Fit: Online store	40	70
Why people pick it	Very simple Good mobile scanning	Best-in-class retail inventory Multi-store
Where it falls short	Not a sales inventory system User limits	Pricier than Square Annual contracts common
	Visit Sortly ↗	Visit Lightspeed Retail ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices