Zoho Inventory vs SOS Inventory

Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Zoho InventoryZoho	SOS InventorySOS Inventory
In one line	Order and stock management with a real free tier	Inventory and light manufacturing on top of QuickBooks Online
Starting price	Free for 1 user	From $58.29/mo + $20.83/extra person
Six-person team	Not listed	$142/mo
Plans	Free (50 orders/mo, 1 user); Standard $29/mo (500 orders, 3 users); Premium $79/mo; Plus $129/mo; Enterprise $249/mo, billed annually	Billed yearly: Companion $699.50/yr ($58.29/mo, 2 users); Plus $1,399.50/yr ($116.63/mo; 3 users, unlimited locations, serial/lot tracking); Pro $1,949.50/yr ($162.46/mo; 5 users, job costing); monthly $69.95/$139.95/$194.95; extra users $25/mo ($250/yr); store and FTP connections $25/mo each, 1/2/3 allowed by plan; 14-day trial; works with QuickBooks Online
Pricing model	Free tier	Free trial
Free trial	14 days	14 days
Users	1 on free; 3 on Standard	2 on Companion
Integrations	Zoho suite, Shopify, Amazon, Etsy	QuickBooks Online, Shopify, BigCommerce, PayPal
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · CA
Phone support	Plans not stated	Plus and up
Live chat	None listed	None listed
Support hours	Email: 24/5 · Phone: Monday - Friday (9:00 AM - 9:00 PM ET)	Email: Mon–Fri 8:00 AM–6:00 PM Central; Sat–Sun 12:00 PM–4:00 PM Central · Phone: Mon–Fri 9:00 AM–6:00 PM Central
Incidents posted	Zoho has a public status page. Status page	1 incident posted on SOS Inventory's status page, which covers all SOS Inventory products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by SOS Inventory. Status page
Capterra score	4.5 / 5 from 423 reviews	4.2 / 5 from 17 reviews (few reviews)
Fit: Retail shop	80	60
Fit: Restaurant or café	25	15
Fit: Service business	25	25
Fit: Agency or studio	10	10
Fit: Trades or contractor	45	55
Fit: Online store	85	70
Why people pick it	Free tier Shipping label integrations	Deep QuickBooks Online sync Serial, lot, and assembly tracking
Where it falls short	Order caps on each tier Dense interface	Built around QuickBooks Online Store connections cost extra
	Visit Zoho Inventory ↗	Visit SOS Inventory ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices