Lightspeed Retail vs SOS Inventory

Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Lightspeed RetailLightspeed	SOS InventorySOS Inventory
In one line	POS and inventory built for shops with deep catalogs	Inventory and light manufacturing on top of QuickBooks Online
Starting price	From $89/mo	From $58.29/mo + $20.83/extra person
Six-person team	Not listed	$142/mo
Plans	Basic $89/mo; Core $149/mo; Plus $289/mo (1 register each, extra registers $59/mo, each extra location another plan fee); card-present payments 1.5% with Lightspeed Payments; up to 18% off annual ($109/mo on Basic monthly)	Billed yearly: Companion $699.50/yr ($58.29/mo, 2 users); Plus $1,399.50/yr ($116.63/mo; 3 users, unlimited locations, serial/lot tracking); Pro $1,949.50/yr ($162.46/mo; 5 users, job costing); monthly $69.95/$139.95/$194.95; extra users $25/mo ($250/yr); store and FTP connections $25/mo each, 1/2/3 allowed by plan; 14-day trial; works with QuickBooks Online
Pricing model	Paid	Free trial
Free trial	—	14 days
Users	1 register per plan	2 on Companion
Integrations	QuickBooks, Xero, Shopify, Mailchimp	QuickBooks Online, Shopify, BigCommerce, PayPal
Team size	2–10 people · 11–50 people · 51–200 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · CA
Phone support	Plans not stated	Plus and up
Live chat	Plans not stated	None listed
Support hours	Phone: 24/7 · Live chat: 24/7	Email: Mon–Fri 8:00 AM–6:00 PM Central; Sat–Sun 12:00 PM–4:00 PM Central · Phone: Mon–Fri 9:00 AM–6:00 PM Central
Incidents posted	32 incidents posted on Lightspeed's status page, which covers all Lightspeed products and regions, in the 90 days to Oct 27, 2026; 9 marked major or critical by Lightspeed. Status page	1 incident posted on SOS Inventory's status page, which covers all SOS Inventory products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by SOS Inventory. Status page
Capterra score	4.0 / 5 from 976 reviews	4.2 / 5 from 17 reviews (few reviews)
Fit: Retail shop	92	60
Fit: Restaurant or café	15	15
Fit: Service business	15	25
Fit: Agency or studio	5	10
Fit: Trades or contractor	20	55
Fit: Online store	70	70
Why people pick it	Best-in-class retail inventory Multi-store	Deep QuickBooks Online sync Serial, lot, and assembly tracking
Where it falls short	Pricier than Square Annual contracts common	Built around QuickBooks Online Store connections cost extra
	Visit Lightspeed Retail ↗	Visit SOS Inventory ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices