Sortly vs BoxHero

Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • BoxHero fits retail shop, online store.
  • Sortly fits restaurant or café, service business, agency or studio, trades or contractor.
  • Sortly suits teams past ten people.
CompareSortlySortlyBoxHeroBoxHero
In one lineVisual inventory for businesses that count things, not SKUsSimple stock counts across locations, free for 100 items
Starting priceFree for 1 userFree
Six-person teamNot listed$39/mo
PlansFree (100 items, 1 user); Advanced $49/mo (500 items, 2 users); Ultra $149/mo (2,000 items, 5 users); Premium $299/mo (5,000 items, 8 users); 20% off yearly, 50% off the first yearPersonal free (1 member, 100 items, 1 location; no add-ons); Business $24/mo billed yearly, $30 monthly (3 members, 1,000 items, 3 locations); extra members $5/mo each, 1,000 more items $10/mo, and 10 more locations $10/mo, on Business only
Pricing modelFree tierFree tier
Free trial14 days30 days
Users1 on free; 2 on Advanced1 on free; 3 on Business
IntegrationsQuickBooks Online, ZapierOpen API, webhooks, Excel import and export
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportNone listedNone listed
Live chatNone listedPlans not stated
Support hoursNot publishedNot published
Incidents posted0 incidents posted on Sortly's status page in the 90 days to Oct 27, 2026. Status page0 incidents posted on BoxHero's status page in the 90 days to Oct 27, 2026. Status page
Capterra score4.5 / 5 from 957 reviews4.8 / 5 from 19 reviews (few reviews)
Trustpilot score3.1 / 5 from 164 reviewsNot listed
Fit: Retail shop5572
Fit: Restaurant or café6050
Fit: Service business7545
Fit: Agency or studio3015
Fit: Trades or contractor9260
Fit: Online store4055
Why people pick it
  • Very simple
  • Good mobile scanning
  • Usable free plan
  • Flat team price, not per seat
Where it falls short
  • Not a sales inventory system
  • User limits
  • No built-in Shopify, Amazon, or QuickBooks sync
  • Free plan keeps 30 days of history
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Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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