Sortly vs Zoho Inventory

Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	SortlySortly	Zoho InventoryZoho
In one line	Visual inventory for businesses that count things, not SKUs	Order and stock management with a real free tier
Starting price	Free for 1 user	Free for 1 user
Six-person team	Not listed	Not listed
Plans	Free (100 items, 1 user); Advanced $49/mo (500 items, 2 users); Ultra $149/mo (2,000 items, 5 users); Premium $299/mo (5,000 items, 8 users); 20% off yearly, 50% off the first year	Free (50 orders/mo, 1 user); Standard $29/mo (500 orders, 3 users); Premium $79/mo; Plus $129/mo; Enterprise $249/mo, billed annually
Pricing model	Free tier	Free tier
Free trial	14 days	14 days
Users	1 on free; 2 on Advanced	1 on free; 3 on Standard
Integrations	QuickBooks Online, Zapier	Zoho suite, Shopify, Amazon, Etsy
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Plans not stated
Live chat	None listed	None listed
Support hours	Not published	Email: 24/5 · Phone: Monday - Friday (9:00 AM - 9:00 PM ET)
Incidents posted	0 incidents posted on Sortly's status page in the 90 days to Oct 27, 2026. Status page	Zoho has a public status page. Status page
Capterra score	4.5 / 5 from 957 reviews	4.5 / 5 from 423 reviews
Trustpilot score	3.1 / 5 from 164 reviews	Not listed
Fit: Retail shop	55	80
Fit: Restaurant or café	60	25
Fit: Service business	75	25
Fit: Agency or studio	30	10
Fit: Trades or contractor	92	45
Fit: Online store	40	85
Why people pick it	Very simple Good mobile scanning	Free tier Shipping label integrations
Where it falls short	Not a sales inventory system User limits	Order caps on each tier Dense interface
	Visit Sortly ↗	Visit Zoho Inventory ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices