SumUp vs SpotOn

Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • SumUp costs less on $10,000 of monthly card sales.
  • SumUp fits retail shop, service business, agency or studio, trades or contractor, online store.
  • SpotOn fits restaurant or café.
  • SpotOn suits teams past ten people.
CompareSumUpSumUpSpotOnSpotOn
In one lineCard reader and free POS app for low-volume sellersRestaurant POS with published rates and 24/7 support
Starting priceFreeFrom $55/mo
Six-person team$0/mo$55/mo
On $10,000 of card sales$300/mo$359/mo
PlansFree app, $0/mo; POS Plus $49/mo; SumUp POS from $99/mo; in-person 2.6% + 10¢; online or keyed 3.5% + 15¢Restaurants: POS Essentials $55/station/mo, month to month (2.45% + 15¢, keyed 3.45% + 15¢) plus implementation; All-In $0/station (2.79% + 20¢, 2-year term, minimums); retail Terminal $25/mo + $240 hardware
Pricing modelFree tierPaid
Free trial——
UsersUnlimitedPer station
Both connect toNo shared connections on record.
Also connects toQuickBooks Online, XeroNone in our catalog
Team sizeJust me · 2–10 people2–10 people · 11–50 people
Available inUS · UKUS
Phone supportPlans not stated (US); plans not stated (UK)Plans not stated
Live chatPlans not stated (UK)None listed
Support hoursPhone: POS & Loyalty: 9AM - 9PM ET 7 days per week, Card readers: 10AM - 7PM ET Mon. - Fri.Phone: 24/7 for restaurant management, payment devices and hardware
Incidents posted11 incidents posted on SumUp's status page, which covers all SumUp products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by SumUp. Status page2 incidents posted on SpotOn's status page, which covers all SpotOn products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by SpotOn. Status page
Capterra score4.8 / 5 from 17 reviews (few reviews)4.2 / 5 from 371 reviews
Trustpilot score4.2 / 5 from 60,405 reviews4.6 / 5 from 625 reviews
Fit: Retail shop7855
Fit: Restaurant or café5090
Fit: Service business7540
Fit: Agency or studio155
Fit: Trades or contractor7220
Fit: Online store3015
Why people pick it
  • No monthly fee on the free plan
  • Cheap hardware
  • All rates and station fees published
  • 24/7 human support
Where it falls short
  • Thin inventory and staff tools
  • High keyed-in rate
  • Its own hardware required
  • Implementation cost not published
Visit SumUp Visit SpotOn

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices

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