Shopify POS vs SpotOn

Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Shopify POSShopify	SpotOnSpotOn
In one line	In-person sales synced with your Shopify store	Restaurant POS with published rates and 24/7 support
Starting price	From $39/mo	From $55/mo
Six-person team	$39/mo	$55/mo
On $10,000 of card sales	$339/mo	$359/mo
Plans	Included with Shopify Basic ($39/mo): in person 2.6% + 10¢; Grow $105/mo: 2.5% + 10¢; Advanced $399/mo: 2.4% + 10¢; POS Pro $89/mo per location; 2% fee with other payment providers on Basic	Restaurants: POS Essentials $55/station/mo, month to month (2.45% + 15¢, keyed 3.45% + 15¢) plus implementation; All-In $0/station (2.79% + 20¢, 2-year term, minimums); retail Terminal $25/mo + $240 hardware
Pricing model	Paid	Paid
Free trial	—	—
Users	Unlimited	Per station
Both connect to	No shared connections on record.
Also connects to	Xero	None in our catalog
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US
Phone support	Plus only	Plans not stated
Live chat	Every paid plan	None listed
Support hours	Live chat: 24/7 · Phone: 24/7	Phone: 24/7 for restaurant management, payment devices and hardware
Incidents posted	0 incidents posted on Shopify's status page, which covers all Shopify products and regions, in the 90 days to Oct 27, 2026. Status page	2 incidents posted on SpotOn's status page, which covers all SpotOn products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by SpotOn. Status page
Capterra score	4.6 / 5 from 248 reviews	4.2 / 5 from 371 reviews
Trustpilot score	Not listed	4.6 / 5 from 625 reviews
Fit: Retail shop	85	55
Fit: Restaurant or café	30	90
Fit: Service business	40	40
Fit: Agency or studio	10	5
Fit: Trades or contractor	15	20
Fit: Online store	95	15
Why people pick it	One inventory for online and store Huge app ecosystem	All rates and station fees published 24/7 human support
Where it falls short	Only makes sense with a Shopify store POS Pro is per location	Its own hardware required Implementation cost not published
	Visit Shopify POS ↗	Visit SpotOn ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices

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